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May 2024 by Angel dude
Good customer service, they help you out a lot and have good prices
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May 2024 by Karolina Bielska
Needed new battery,very polite customer service getting what we needed fixed and on our way,less then half an hour.Explained in easy terms what they were doing.Recommend this location! Chris was great changing the battery very fast and got my car working in no time.
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May 2024 by Magee Glora
The workers are great. usually always very helpful. This isn’t to do with them. it’s more so I’m pretty sure that batteries used to have warranty for 2 to 3 years now it’s only 90 days you can’t really test battery around 90 days to see if it’s gonna go bad or not. I’ve only had my battery a year. Just got it last summer and it goes out. I get it tested at the same AutoZone I bought it from and it says that it’s already bad. I’ve only had it for a year now I don’t know who made the rule of having it that is not enough to test out anything that goes for a car it’s just not all these stores are scams rip off everything nowadays nothing work right or last even new cars and then the stuff they sell doesn’t work it doesn’t last nothing in this world last
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April 2024 by Maria Boynton
Excellent service. Mike, the assistant manager, helped what during poor weather AND while short staffed. Choose here every time. Thank you so much!
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March 2024 by steven Clankie
Counter help was knowledgeable and quick. They moved the line along pretty quickly and seem to help out each other.
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March 2024 by avery morton
Store #0650
Mike and Al the best! Been going to the 11th street location for years and these two individuals are amazing!! Very knowledgeable and informative. If around stop in and worry no more.
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February 2024 by KIMBERLY M CORTINAS
Every time you go they say We don't have it, you will have to order it on line!
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January 2024 by Mercedes Crockett
Tracy was Wonderful! Communicated everything effectively and got the job done ! I highly recommend Tracy for your car troubles. 5/5
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January 2024 by Brittany marie
My first time stopping at this particular location and I’m very thankful I did. When I walked in multiple people welcomed me and offered assistance. My muffler was “swinging like a hula hoop” as the gentleman who followed me to a parking lot to let me know(Scary as hell FYI but very thankful). I stopped at Auto Zone to get a temporary fix I could easily do until I could get in to my mechanic. Chris was amazing he got under my SUV to see what would work we went back in found a piece it was $8 and he came out and DID IT FOR ME!!! It was 25 degrees outside and windy it took about 7 minutes and I couldn’t be more thankful that he did. He explained what happened and why I keep having to replace this particular part and what is needed long term. No mechanic I’ve had work on my car for this specific reason has even explained it to me. I’ll be the first to admit I wouldn’t have been able to do it as he was using tools and things I definitely did not have. Chris thank you and will definitely be using this location moving forward. All around great experience at this location and a nice big parking lot which is convenient.
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January 2024 by alyssa stauch
AMAZING service!! After needing to have roadside jumpstart my car twice today we went around trying to find a place that would help me install a new battery. From friendly service over the phone, to going out in NEGATIVE 26 degree weather to install a new battery RAMON was beyond amazing!! Man deserves a raise honestly
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January 2024 by Ms. Pisces 2u
I had frequented Auto zone yesterday. Someone had bumped my driver's mirror. I needed help and Chris helped me. He stopped what he was doing to help me tape my mirror. Chris thank you so much for your help. I really appreciated it!!!
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January 2024 by Brittany marie0416
My first time stopping at this particular location and I’m very thankful I did. When I walked in multiple people welcomed me and offered assistance. My muffler was “swinging like a hula hoop” as the gentleman who followed me to a parking lot to let me know(Scary as hell FYI but very thankful). I stopped at Auto Zone to get a temporary fix I could easily do until I could get in to my mechanic. Chris was amazing he got under my SUV to see what would work we went back in found a piece it was $8 and he came out and DID IT FOR ME!!! It was 25 degrees outside and windy it took about 7 minutes and I couldn’t be more thankful that he did. He explained what happened and why I keep having to replace this particular part and what is needed long term. No mechanic I’ve had work on my car for this specific reason has even explained it to me. I’ll be the first to admit I wouldn’t have been able to do it as he was using tools and things I definitely did not have. Chris thank you and will definitely be using this location moving forward. All around great experience at this location and a nice big parking lot which is convenient.
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January 2024 by Paige Weigle
I had such a great experience tonight!! I was replacing my headlights today and was sold the wrong type at another store earlier in the day while running errands, when it got time to put the new lights in at home I realized too late. I drove over to autozone to get the right type and was helped by Chris who was super nice and knowledgable. At the counter, I mentioned I was having a lot of trouble getting the bulb out of my passenger side light and asked if anybody would be willing to see if they could get it undone. Tracy came outside and helped me no questions asked! She was SOOO amazing! After getting the old one out, she offered to put the new ones in for me without me even asking. She did not have to do that for me but went above and beyond to help me and it really made my entire day. I don’t think I’ll go anywhere else for my auto part needs, the team here is stellar!! Tracy deserves everything nice in life
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January 2024 by Carla Ramirez
Just left from this location and was very very pleased with the service and with their willingness to help. Michael was awesome! Very patient and helped me find the exact lightbulb I needed for my busted headlight. Thank you guys! I definitely recommend them!
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January 2024 by Ryan Chosnyk
I have a 2012 Chevy Malibu and I just have to say this store is amazing. Chris here helped me out so much when no other Auto places could help. They all turned me away for a new battery installation. First I went to Advanced Auto Parts because they promote “Free Battery installation”. I went there a couple days ago and let them know my situation. The guy at Advanced told me they could take care of me, but when I went there today I was turned away because they guy said, He doesn’t work on newer cars like mine.. mind you I have a 2012 Malibu. So I called Auto Zone and Chris said he will take care of me. This guy Chris is amazing, looked at my car for 2 seconds said he could easily do it, then 5 mins later I’m sitting in my car with a new battery installed by Chris. Go here for all your needs they will take care of you
