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July 2024 by William E
Charged us 190.00 to do an inspection of our front end, was there less than an half an hour, also including an 18.00 "shop supplies" charge, which was??? no work was done other than test driving it, and a visual inspection.
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June 2024 by Jeff Towner
They were really great to buy from . Not pushy and super friendly. Service department has been great as well . Loved the video walk through of my service appointment, keep doing that !
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May 2024 by Julie Auer
Anderson Mazda is absolutely amazing! i was driving out to the Rockford airport for a flight when i hit the worlds biggest pothole and got a flat tire. I was able to put on the spare and drive to this dealer, to try and get a new tire. i was so nervous when i arrived about missing my flight and the service staff were absolutely wonderful. They reassured me that they had the tire in stock and could change it right away. They were able to complete the repair and get me back on the road. best part was i made my flight! Thank you so much!!!!!!!
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April 2024 by Mary Tolliver
Tyler is amazing and upfront.
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February 2024 by Tracy Thompson
I love my 2012 Mazda 5 and I have been servicing it at Anderson Mazda since then. The friendly Service Team has always been professional, expert and respectful. They diagnose and fix the problems quickly and completely. They always explain the repairs clearly, as well as which repairs are urgent and which can wait, along with estimated pricing. The waiting room is quite comfortable, but I recommend making an appointment, available online, because on certain days they are very busy.
During the recent bout of dangerous negative temperatures and windchill, my car’s battery and alternator needed replacement. While driving my young wheelchair-bound daughter around the icy roads for an appointment, all of my dash lights came on!, but I drove on to Anderson knowing they would help us. In fact, they let us stay in the garage to try replacing the battery first. Then they diagnosed and finished replacing the alternator on the same day, even though they needed to hunt down a part, so that the next day we were able to drive safely to Chicago in the bitter cold for another important doctor’s appointment. On the day of the repair, they made a special shuttle service for us so I could get her home to clean diapers and her special food. Their extra trouble for us still brings tears to my eyes because it was so important to our health and safety. They were Heroes!
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January 2024 by James Makoutz
Anderson mazda nissan rockford, title clerk not doing their job paid for car on nov 28 2023, as of dec 6 2023 NO PAPERWORK filed per wi dot. Now the car probs, heater fan motor vibrates bad on high, intermittent wipers randomly turn off while using, rear wiper broke and sagging, oil started leaking immediately and stinking up the car. Yet none of these issues mentioned on the inspection. Mismatched snow tires on front. I'm really disappointed, these items will cost thousands! BUYER BEWARE!
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December 2023 by Joyce La Mont
Excellent service dept.
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October 2023 by Nichole Davidson
Early this morning woke up to a non-starting car. Contacted this Mazda dealership and spoke with Tyler in the service department. He was awesome and was able to get my car in right away and figure out what was wrong with it. Smooth experience and would 10/10 recommend this Mazda dealership/service department.
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October 2023 by David Rehnberg
Tyler is always helpful and knowledgable.
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September 2023 by Andrea Weiand
Service went above and beyond, Tyler was super helpful!
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September 2023 by Shawn Kelley
Excellent service department
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May 2023 by Mohamad Ammar
Please don't buy cars from that particular dealer because they are not trust worthy. I bought a car from them and it had mechanical problems and when I took it back for them to fix it on the same day they refused to fix it for me or even cooperate. This dealer is full of ps.
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February 2023 by Shannon K.
Excellent service from start to finish. Tyler is very friendly and super helpful.
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January 2023 by Shani Purdy
I would like to thank the staff at Anderson Mazda of Rockford, Illinois. A week ago I came in to test drive a vehicle without purchasing but just shopping around to see what I really wanted. I shopped online with different dealers here in Rockford, and also for vehicles outside of the Rockford area. I finally made up my mind and went back to see Lenny (salesman) to get the car I wanted. I didn't feel any pressure into buying a car but he was very informative about different things I asked him. I would also like to thank Chris (sales manager) and Pete (finance manager) for making the transition as smooth as possible. I would highly recommend shopping for your next car at Anderson Mazda of Rockford.
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December 2022 by Molly G.
I just purchased a 2023 Mazda CX-5 today and Zagit "Z" Rodriguez, the sales associate who assisted me, and Chris Walker, the sales manager, were both absolutely amazing! They both ensured all my questions were answered and that I received an AMAZING deal. I especially appreciated Z's no-pressure sales approach and would highly recommend going to see him if you're in the market for a vehicle!
