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August 2024 by James Boldman
At first we were very pleased with our purchase of a 2013 Toyota Tacoma, it was pretty much everything we were looking for. Purchased in April th A/C quit putting our cold air in June, thought it just needed a charge but my mechanic said the moment he added the refrigerant it sprayed out. He put the truck up on the hoist and found that the unit had been worked on recently, so, because of this, I believe at least the service dept. knew there was a problem but let the truck be sold anyway. Love the truck but disappointed in the after service.
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August 2024 by Rachel Fehl
We had a great experience at Autohaus buying our daughter her first car. Mike Carnegie was great. He was easy to work with and made sure our daughter was familiar with all the cars safety features. Everyone was very friendly and bonus they were doing an event with puppies for adoption that day so she got a car and puppy cuddles.
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August 2024 by The Worry Games
Thanks to Carmen for taking the time to give great customer service when I was in such a hurry and needed fast help.
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August 2024 by Scott Achterberg
Great experience buying a used car for my daughter. Car was ready to test drive and service was fantastic.
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August 2024 by Myra Walker
I had my oil changed for the first time. They were professional, timely, honored a coupon that I left at home, and even washed my car!
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August 2024 by Roxanne Ibe
Great experience here! Our salesman, David, was great -- very knowledgable, friendly, patient, and never pushy. Would highly recommend
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July 2024 by cap on
Always treated like royalty.
Best service and care, no matter what happens to Eastview Church, they always treat me like a princess and with dignity. Great service and care for my VW and family. Thanks
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July 2024 by Kenneth Idoko
Exceptional customer service from the Salesman Seth and the sales manager Malyk and they also gave me good deal. Highly recommended and I am definitely buying another car from them
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July 2024 by D K
Thanks ‘Mike Carnegie’ for easy and friendly buying experience of my Jetta, also you have so much patience to explain all the info, thanks for that!
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July 2024 by Troy Kemp
Unfortunately, our experience at this dealership was not pleasant. What was planned to be a short visit just to test drive a model in which we were interested, turned into a long master class study of why people hate going to car dealerships. After test driving a car we found ourselves trapped in the car dealership game of being stranded in the salesman’s office while he has to take every question to the sales manager. Each trip he made was 15+ minutes and he must have made 7 or 8 trips - it was tedious. At one point my wife put her head in her hands and asked “why does this have to be so painful - can’t we just sit in a room together and discuss this like adults?”
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July 2024 by shannon sandercock
We had a fantastic experience purchasing a vehicle from Autohaus Peoria! Jackson was so personable, friendly and helpful! We will recommend to everyone!
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July 2024 by Kathy Coursey
I’ll start my review by saying we normally try to deal private party and avoid dealerships. However, my experience with Autohaus of Peoria has made me trust dealerships again. From the initial contact I made about a vehicle I saw on Autotrader, though the moment I drove my vehicle off the lot, I could not have asked for a better experience. Malyk and Justin were super responsive to all of my questions, and their negotiations were fair and transparent. I was driving 5 hours to buy this vehicle, and they were very patient with my questions and requests for additional pictures and information.
Once we arrived at the dealership, Justin was welcoming and organized. We test drove the vehicle and there was a minor issue with the rear view mirror. It was addressed within 20 minutes. Paperwork was well organized in spite of a computer network issue. The dealership itself was welcoming and comfortable, with friendly staff.
But the driving-off experience really topped the day. The paperwork was signed that we were buying our 3-year-old vehicle with no implied warranty. Justin went out with us to put on the temp tag, and the auto lift gate wouldn’t work. At that point he could have wished us well and sent us on our way, but he didn’t. With their service department closed for the day, Justin literally printed out an IOU for us to have the lift gate repaired at our local dealership at home, with Autohaus or Peoria paying for it. I was so impressed with that gesture. Luckily for everyone, the lift gate was just toggled to “manual” on an obsure button in the console, so no repairs were needed. But Justin was going to do the right thing and pay for the repair. Oh, and they also had a full tank of gas in the vehicle for us, and it had been detailed and was spotless inside and out. Such great customer service!
I was very well satisfied with my experience with Justin and Autohaus of Peoria.
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June 2024 by Dusty Snell
Excellent Auto Buying Experience - Mike Carnegie my salesperson was wonderful to work with Quick, Professional, Knowledgeable and not at all pushy. Made the experience the best I have had yet.
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June 2024 by Amanda Stiltz
If you're in the market for a new car definitely check them out. Great experience with all involved with the process of purchasing my new car
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June 2024 by josh b.
Canadian owned bussiness with no morales. starting with gm jeremy b, Dave s, Aaron in service... thefts
