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February 2024 by Jess cooper
All employees were super busy with donations, but super helpful:)
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February 2024 by Ed S.
Great place to find bargains and your money is put to good use like helping those less fortunate with basic furnishings for their family. I definitely recommend stopping in.
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January 2024 by Susan Morgan
Everytime i shop here i always find what i looking for
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November 2023 by Gwyneth Mitchell
Reasonable pricing on most items. The vintage stuff sometimes gets marked up way too high.
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November 2023 by marleni alcantara
Great pricing!
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October 2023 by Kimberly Griswold
Took a trunk And back seat full of stuff there. Tons of people out back smoking and having a good time. I greeted them with no response in return. Ask where they would like the stuff I was "donating" in reply, I got we are overwhelmed just give it to me. Wow. You are getting it for Free be more grateful. Without donations that are in fact being sold there. You wouldnt have a job! Never again!
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August 2023 by Derek Bowen
I really wish I could give 0 because I definitely would I have gotten to the point where hope chest are complete rip offs get stuff for free and tax it to where no one can afford it they need to be out of business for being crooks
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August 2023 by Amanda Burgett
Loved coming here took 4-5 trips about a month ago but got everything I needed for my new apartment. Bobby was great helping us with the big items to be packed in our vehicle even though he was quite annoyed by us by the end of those two day's lol! Other staff was very nice and inviting but also probably annoyed by how many times we came there lol! Overall good experience and love our furniture and other items we purchased!
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August 2023 by Ky
This is the for the owner, Brenda or Trenda? She is a very rude lady with a nasty attitude. I asked very politely for a measuring tape as I was purchasing a piece of furniture. She gave me a dirty look and said she would help me as soon as she done with this another customer. I then watched her speak inappropriately in a very degrading manner to a older man who is in line front of me. Answering his questions in a very disrespectful way. I purchased my furniture and kept my interactions with her short. I left and callwd because i wanted to talk to a manager. Lo and behold Brenda said that she was the mananger. I told her that she is very rude and degrading and that I had a very poor experience in her store. I then hung up. SHE CALLED ME BACK and instead of apologizing she started justifying her actions and saying that she didn't think she was rude. I told her that she is an adult and needs to ownership of her actions. I am appalled by this whole interaction and will no longer be doing business with the Hope Chest. Please do better BRENDA/TRENDA.
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May 2023 by Reesie D
Staff is rude and shops on the clock more than customers. Watched a “manager” snatch a toy from a baby and totally disrespect the family with the baby. Disgusting and appalling behavior, couple with a store that reeks of mold!
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May 2023 by Devon McClanahan
Live nearby their new location. Not only have they brought homeless dumpster divers to the alley way, but we get constant trash thrown into our yard. Every morning we hear the screeching of the dump trucks doing trash pickup and it rattles the pictures on the wall. All day long while my wife works from home, phone calls are interrupted by constant car horns. They’ve mounted spot lights that shine into our bedroom windows all night long. I’ve even had either one of their customers or employees yank my alarm off of my fence and throw it in the trash. Terrible company. We wish they had never moved in near us.
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May 2023 by Ken Conklin
I loved it, Clean and orderly, and a lot of nice couches. Today it didn't have the table that I wanted, but I can look again. Very hice help.
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May 2023 by Anonymous —
Place has bedbugs. I can hear the employees talking about it on a regular basis.
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May 2023 by Tori Crackel
Prices are equivalent to buying brand new items. Just go to Walmart instead
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April 2023 by Samantha Friend
Literally hate this place!!! They get everything for free, they say they're a "charity organization" but over price everything in their store. Most times you can get brand new for about $10 more. They're known for bed bugs, in their furniture. I refuse to donate here, or shop here.
