Very awful customer service. A woman with short hair approached us and was very rude and not helpful. People like that shouldn’t be working in customer service.
March 2021
verizon has the worst customer service you could ever experience if you dont believe me just try calling them no return call it the worst exp you will ever have BEWARE ATT IS WERE YOU WANT TO GET YOUR CELL SERVICE FROM
January 2021
Horrible service. The manager, Alec?, (I believe that was her name) was rude and not helpful at all. I recently switched to Verizon after being with another carrier for over 10 years hoping Verizon would have better service and customer support. I was completely wrong.
Our stores are open so you can shop safely. We encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Visit our store pages to schedule an appointment. Order on-line and pickup devices and accessories through our website. For the safety of our customers and employees, we encourage customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.