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August 2021 by Claudette Biewer
Asked my GPS to take me to this t Mobile and it was EMPTY!! * COMPLETELY SHUT DOWN!! WASTED MY TIME DRIVING ALL THE WAY THERE ?
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April 2021 by Alla R
Worst customer service ever!
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September 2020 by lukasz akus
Worest place ever dont think to go here to do anything useless
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April 2020 by Gonzalo Guzman
I been to this t-mobile so many time the staff knows me already haha but i have to say out of all the t mobiles locations around the area the one in dundee rd and rand rd has the best staff and awesome service always enjoy going in for anything i need help with thanks t mobile
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March 2020 by Steven Huebner
Ralph was awesome he had helped out with getting a new phone and was quick we didn't have to spend the day in there ?Thanks Ralph
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March 2020 by Jesenia Hernandez
Very great service each and every time I come to this location. I am always greeted with the best customer service from sales reps Omar, Ralph and Daryana. It feels great going to a store where the sales reps treat you like family and the atmosphere is great. All the staff has been working there for years and it’s great to know you will have someone who knows what they are doing to take care of your account. All tenured employees. This is the location to go to!
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March 2020 by Veronica Reber
Long time customer, first time reviewer. First of all, the level of customer service provided was above and beyond. I have never been into another t Mobil with this caliber of customer service. If there was a question in my head, it was answered before I could even ask! Everything was explained to me perfectly and I love my phone Thank you Ralph and special thanks to Omar for such a pleasant visit! See you guys soon for that cell phone case!!!!!
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March 2020 by Angie Dluginska
Great customer service. Felt super taken care of. Omar explained everything and walked me through all my questions. Super friendly staff. Love this store!
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March 2020 by Noah Beu
Great customer service omar Nunez took great care of me and my family. Will go back for his help over and over again
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March 2020 by Jennifer Hollowell
I love the energy here! Great customer service from Omar and Ralph.
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February 2020 by Megan Krizanovic
I came in last week with a SIM card issue and Ralph and Omar was very helpful!
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January 2020 by Roman Carbajal
I love this specific T-Mobile store. They always are there for help when I am in need. Always helping me make sure my phone is working as it is supposed to be. Not like the other companies that charge just to look at it.
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January 2020 by Lahar Shah
Worst customer service and experience more than 1 times. I normally avoid to go to this store but this is the closest.
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January 2020 by Phil Wilmot
We visited this T-Mobile store after visiting Verizon a few doors away. We enquired about moving from Verizon to T-Mobile and had some questions to ask about the process and the cost of four lines etc. We were greeted by Daryana and she answered everything we asked. We then made the decision to switch and promptly started the process to switch over to T-Mobile. Through the entire process, which took a bit of time for the four us, Daryana was patient and friendly with keeping us updated along the way. Everything went smoothly and we are now happy on our new plan. We felt the service had a personal touch which was what we found lacking when we visited the Verizon store. Hopefully the service from T-Mobile themselves will be just as great as the service from this store!
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October 2019 by Anne Neumann
We came in to port a number over and Ralph was super friendly and helpful and made transaction quick and painless. He made us feel that he cared and was interested in helping us, even though we came in right before they closed. We highly recommend this store! Thank you, Ralph, for all of your help! :)
