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March 2024 by Timemaster An
Worst service, cold chicken, they were just standing around. no napkins given.
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February 2024 by Leticia Zamudio
Terrible service! I don't know if location has changed ownership but all the staff is different. I am a regular customer and I have never had any problems until today! I made an online order today February 14th which is also Ash Wednesday and lent for Catholics (we don't eat meat). My order was 3 flounders fish sandwiches (1 regular and 2 spicy), when I got home and bit into my sandwinch I realized that 2 were chicken!! I came back and let the manager know what had happened and he told me that because of the mistake they would give me the 3 fish sandwiches. I waited 15 minutes and until he looked up at me again he gave me my order and I can't believe it he gave me the 2 chicken sandwiches again. I waited another 15 minutes and this time he only gave me 2 fish sandwiches, forgetting that they had promised me 3 fish sandwiches due to their mistake and the additional time I spent waiting!! I didn't want to argue, so I took my sandwinches and got out of there!!
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January 2024 by Shirley Kobler
Very clean place. Good prepared after you order so always hot and delicious.
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January 2024 by Imad Said
Have some problem here, Just had a chicken sandwich end up having a diarrhea, fries was fine. I have had much better experience at other Popeyes no problem with the food.
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January 2024 by meg schneider
I ordered a 3 piece tender meal with unsweetened ice tea. My total was $9.98. I gave the cashier $10. My unsweetened iced tea was sweetened, and no ice so it was lukewarm. No napkins, no receipt, no change and no biscuit. While I waited for my order the employees inside were goofing off, fake punching each other. 1/10/24 roughly 9 pm In Palatine on NW hwy in case the owner wants to follow up with his employees.
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January 2024 by Steven K
Extremely rude service and oily chicken. Otherwise, it was great.I ordered a two-piece chicken and when I began eating, I realized it was a leg but continued to eat it in hopes that it would be OK as I always eat white meat. The leg was rather slimy and oily, and I could not bring myself to try and eat the thigh. I brought the box of partially eaten food to the counter and said, "This is dark." Before I could say anything else, the Manager abruptly said, "You ordered dark, and you ate some." She then turned her back on me and walked away. I was somewhat shocked and angered and responded in a loud voice that "I have never ordered dark meat in my life."The manager continued to walk away. All I wanted was to see if I could get a breast at a reduced price and wanted to mention that I was not asked, "dark or white." I left my uneaten food in its box on the counter and walked out.By the way, when I placed my order, I was not thanked nor given a receipt.
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January 2024 by Royalty
Depends on the day, but Ive eaten here and its been really good. Yesterday…not good the tenders were gross.
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December 2023 by Kevin Bullock
My Wife Loves their Thighs.
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December 2023 by m jones
My contribution for this years Thanksgiving was the turkey. Because I’m lazy, there was no way I was going to actually cook one lol. I opted for the cajun turkey from Popeyes. The turkey was a huge hit! People stated that it was the best turkey they’d ever had lol. Needless to say, Popeyes will be my go-to spot for the turkey from now on.
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December 2023 by Michael Johnson
Why bother when it looks they used your food at as a football for the local sports
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December 2023 by Tony B
Absolutely horrible, they owe me 10.00 dollars.I'm pretty sure they deep fried a frozen piece of chicken because I said " no pickles"That's a ten dollar piece of rubber, threw it in the trash.No more popeyes for me.Blah☺
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November 2023 by Taosis
Popeyes chicken got the fast food fried chicken scene down. Even though there are better place, Popeyes manages to hold its weight as a fried chicken heavyweight. ?????
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October 2023 by Berwyn Thompkins
Service was great, food was good, inside is outdated and their drive though is kinda weird. If you know you know lol.
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September 2023 by Lawrence Tucker
Food was very fresh and delicious and service was very
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September 2023 by Ann Eder
Yesterday was the second time I went to this popeyes.Both times I endured major major attitudes from the staff.Yesterday I called in and ordered for 20 pieces of chicken 1/2 spicy half regular.I was about 18 minutes away when I called.So I get up to the window and I tell them my name. And some lady was like what did you want?!!!I said well I called in for 20 pieces of chicken.She said wit attitude WELL ITS GOING TO BE 10 mins!!!!I said ok. This is for the pick up. I said 10 mins unless you want all spicy. Well just to get out of there I said that fine I’ll take all spicy. You can tell once they closed the window they were clearly upset. WTH is wrong with people!!!!! I was there in March of 2023 and now yesterday. The same darn vibe.So I got back to my aunts with the chicken and told my aunt, who lives in palatine what had happened as if we were going to a chicken place asking for burgers and her response to me was “every time your uncle went in there he endured the same kind of attitude and would tell them he was going to talk to the manager.I will never ever go there again. Ever. No one should be treated as such. Smdh!!!Oh and btw the 20 pieces of spicy chicken were so dry we couldn’t even eat the 36 dollars worth.For how expensive fast food is these days staff should definitely work harder on being friendlier and realize if people didn’t buy the chicken they wouldn’t have jobs.