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January 2024 by Chris Boice
Good guys here! Thanks for helping me with my dented wheel.
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January 2024 by Elaine Sweetwood
Great service, delivered with integrity.
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January 2024 by Peri Narayanan
The service was performed on time. No unnecessary services were pushed. The coupons were honored. A pleasure to do business with
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January 2024 by Matt Teeter
Great service, very accommodating employees!
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January 2024 by emil kerelov
Poor service
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January 2024 by Flint Stone
Bad customer service and sloppy work.
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January 2024 by Salman Siddiqui
Eric was great when I arrived at the location. He greeted me and ask me if he can help me. I arrived little late and he was still able to reschedule me for my car alignment. Vehicle was ready at the time he promised. Thanks for your service. Always like the service of pep boys!
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January 2024 by Erin Saccomanno
Erick is great. Took care of a shotty alignment my Dad had done at Midas in Palatine a week before. My Dad said Erick was extremely attentive and fixed the issue. My Dad has worked on cars for years. He took his Toyota Camry there as he does not have equipment to do alignments at home. He said, “yea that kid knew what he was doin’, I was watching him.” Erick- you are great and it takes a lot to win over someone like my Dad. Good job on your service and communication skills. Hope you get a raise. You deserve it.
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January 2024 by FLASH 45825243
Will 100% come here again. Fixed a flat. Will purchase tires here in the future. Earned our business.
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January 2024 by K G
Great stuff. Experienced and much friendly staff. Ask for Eric ?
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December 2023 by Eric W.
Good friendly services advisors and techs. The techs had been fast and thorough. Service advisors had explained everything on away my wife and I could understand.
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December 2023 by Zooter771
The team at Pep Boys Palatine, went out of their way to make sure that it was not my starter that had caused my car to have a hard start. For the cost of simple test I was saved the large sum a starter replacement can occur.Thanks
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November 2023 by Carl Krause
The tech and check in were great. The only, and this is just picky, complaint was the waiting area was tired and shabby and not really clean. I'm guessing the techs also have to clean that space and they were so busy they probably just do not have the time. I love the ability to have weekend appointments.
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November 2023 by Sam C.
Took little bit longer than expected but overall Good service at an affordable price (with a coupon)
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October 2023 by Your Karma
Awful, I don't know what happened here, used to be a good place. I schedule a simple oil change appointment. I arrive there only to be told that there is a 3 hour wait despite having an appointment. What was the point of setting the appointment up? Why couldn't they just call and tell me instead of having me drive out there?
