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February 2024 by jasmine hymon
I want to thank you guys for your awesome work I placed my order today the staff did an amazing job guiding me on my order I really appreciate you guys my special some one was happy so that makes me happy ♥️♥️ shop here if you all want an amazing experience
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July 2023 by Joanne Friedrich
I wanted to send my nephew something special for his birthday. I called Edible Arrangements in Palatine. An employee named Bibi answered & I told her what I would like. She was so helpful, pleasant, friendly, & patient. She made suggestions & checked to see if some of my requests were available & went out of her way to make sure that my order was just what I wanted. She was amazing. And their gift selection is extensive. They have so many beautiful things to choose from. I am so happy that I called them. I highly recommend.
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June 2023 by Esther E Gardner
The teacher who inspired me to be a teacher is finally retiring. I wanted to surprise her at school on her last day. Unfortunately, I scheduled pickup on the wrong day. I call the store to see if they could make the arrangement a day earlier. They agreed and my teacher was extremely happy. Thank you!
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June 2023 by Sharone Pigram
Spent $200 and my order was wrong. Picked an chocolate cake and they show up with an vanilla one. The teddy bear was wrong and to top it off they didn’t even include the card with the message I gave the staff over the phone. No one called to tell me about the changes that were made to my order. There should be be some type of protocols in place if you don’t have the items people order since there is a no refund policy. This was my parents birthday present so it would of been nice to get better service! Even though they made an delivery it was not the items I paid for
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April 2023 by A Jordan
I am very satisfied with my service. The arrangement was beautiful, delicious, and they did wonderful on delivery. I recommend this for any special occasion. Thank you edible arrangements for your prompt delivery
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April 2023 by jamie zaboroski
So delicious. Great customer service. Very friendly and accommodating! I can’t wait to order more for special occasions.
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April 2023 by Mariaaa Ricooo
Amazing service Karina is definitely the best at fulfilling your chocolate needs , she goes above and beyond for every order . I highly recommend this location. It’s definitely the best one around here.
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April 2023 by Adriana Gonzalez Lopez
I order my fruit arrangements all the time in this location. I have never experienced any problem when ordering. Or , to receive excellent service and very friendly staff.
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March 2023 by Aldo Ruiz
I'm very glad I ordered from this place. The employees treated me with respect and the arrangement that I ordered was of great quality. I would come back here again.
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March 2023 by Rima Omar
My experience with this location was great. The customer service was on point and the employees went above and beyond my expectationsThank you
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March 2023 by Brad Grossman
Just spoke with Regina and ordered the Blooming Hearts Dipped Berries arrangement for my daughter to be delivered on Valentine's Day. Regina was professional, courteous, and very attentive to my order. What a pleasure to speak to someone who was so kind and patient as she assisted me. What a great representative Regina was of Edible Arrangements and also her family!
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March 2023 by Tommy Lazzar
I would give 0 stars if I could. Don’t answer the phone customer service is useless. Never got the arrangement got delivered god knows where. Said on the way for more than 8 hours. Horrible service all around!
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February 2023 by Maureen Peterson
I visited this store to purchase some candy for father's day. The salesperson, Madison, was cheerful and professional. I will definitely go out of my way to give this location my business in the future!
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December 2022 by Anita Woloszyn
I’m leaving this 1 start review based on the overall experience. I placed an order for an arrangement (which I’ve ordered before and was gifted as well) and the size of it was pathetic for the price I paid. Edible arrangements increased their prices while making the arrangement much smaller. I got in contact with customer service but they don’t seem to care as I’ve been waiting for a few days now for a response. If I had known the arrangements decreased in size so much I would have never purchased it.
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December 2022 by guadalupe villa
I had an amazing experience yesterday when I stopped by for a last minute treat for my daughter's birthday. Jessica was the employee that assisted me while I was there. She was very professional, kind and very knowledgeable. I would highly recommend Edible Arrangements in Palatine!
