December 2020 by Jack N
THIS LOCATION IS CLOSED
September 2020 by Iryna Kilyk
When I get my order first time delivered unorganized and not so fresh I let it go. But this time I wouldn’t. I’m not gonna write anything else just see the picture expectations vs reality !
September 2020 by Koretta F.
I was told they close at 5, the website says they close at 7. I walk in at 6 and there were people standing around. Usually if a place is closed, they will lock the door, especially over an hour after closing. Different sites stated different hours, this was very confusing. The most alarming part was how aggressive the woman was with telling me they were closed, especially because the door was wide open. Maybe she was having a bad day, hopefully this doesn't happen again.
August 2020 by John San
Everyone was very nice and courteous at the store. Bailey specifically assisted me with deciding my order. Would definitely come back in the future!
July 2020 by John P.
My wife ordered an arrangement for a friend from this store and was treated very poorly by the delivery person. The treatment was unprovoked and extremely unprofessional. This type of situation is usually the result of poor management. There are other Edible Arrangement stores in the area. I would recommend avoiding this one.
June 2020 by Michelle Bridge
February 2020 by anthony Lawler
Drive out of my way to come to this location and the only one I go to
October 2019 by Uri Adanin
Very poor service, close shop whatever they want
August 2019 by Yolanda Martin
Everything cover with chocolate,specially the arrangement of fruits
May 2019 by Iqra Isphahani
Went in this morning to buy a dozen chocolate covered strawberries. After serving for dessert this evening, most of them were rotten with fungus. Tried calling, there’s not even a voicemail option. Please reach out to me to amend this issue.
May 2019 by Iqra I.
Went in this morning to buy a dozen chocolate covered strawberries. After serving for dessert this evening, most of them were rotten with fungus. Tried calling, there's not even a voicemail option. Please reach out to me to amend this issue.
April 2019 by Janet Kaiser
What a great experience with the store and delivery! They were so very helpful and kind. The recipients absolutely loved it and said it was oh sooo good.
March 2019 by Jackie H.
Arrangement looked great! Wish they had boxes for every size vase. All the boxes up front were ripped AND too big and they stated it should be fine anyways. Wasn't fine and didn't hold my arrangement. I had to hold the arrangement the whole tome while I drove cause it kept tipping over. The store needs to throw away the ripped boxes and make sure they have a size for every size vase that they sell.
February 2019 by Nancy M.
So, as noted in my scathing review of the Edible Arrangements in Crystal Lake noted, I was overjoyed to find a COMPLETELY opposite experience at the Palatine, Illinois location. Friendly lady answered the phone, took my order and gave me an ETA for my beautiful gift boquet! So, I will continue to go there, 40 minutes drive, because the Crystal Lake location does not need the sale.
December 2018 by Bill Levernier
Arrangement arrived just like I wanted. Daughter said it was really nice. Great gift idea for family and friends when you can’t be there.