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June 2024 by Mike Polk
Excellent service. Provided a diagnosis of CEL and recommendations of services. Provide repairs at very reasonable price. Great communications. An auto mechanic that gives it to you straight. All good so far. I would use their services again.
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March 2024 by Katie Guanzon
Great customer service and they helped me narrow down which repairs to take care of as soon as possible and which could wait. They also have some coupons on their website to help bring down the cost a bit.
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March 2024 by dariusz skrzypon
I left a truck on field day made me a quote for me but when I brought the car to a repair fix me partially and gave a list of what else I have to fix this, I had to lose even one extra day and an extra few hundred dollars because no one called me and asked me if he wants fix everything, the moral of this is such that gave me a car that could not be going so I had to cancel my job and I lost another thousand dollars, even the worst enemy would not have recommended the workshop
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March 2024 by Melissa Wiak
I cannot recommend AutoFix enough! Miguel and his crew are knowledgeable, understand your issues and complaints, and will help you fix your vehicle at an affordable price. I will be taking my vehicle here for all my car needs.
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March 2024 by Kelly Even
These guys are unbelievable! I love a local shop that takes care of the local people!
I'm a frequent flyer because my Jeep always requires some extra special attention, they fix it fast, and if something else comes up, they fix their oversights! Miguel is also an amazing person, and I'm happy that his face is always behind the desk. He's attentive and very kind!
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March 2024 by Artur Yatsenko
Changed 2 front tires and did a camber. The tires are not balanced and the car pulls to the left as before. After returning to the service, I was offered to check again. The master got behind the wheel, brazenly says that everything is ok, then the car pulls to the left. I do not recommend this service. Poor quality of specialists. I paid $200. For which, in fact, I received only a change of front wheels. And the balance and camber of the ascent remained a problem.
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February 2024 by Jason Jellison
Always helpful and timely. My wife and I think it’s been our best mechanical experience in our 25 yrs in palatine! Jason J
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February 2024 by Vince Cipolla
I just got my engine cap resealed here, and I must say I was extremely satisfied with the service. Miguel, the manager of the place, was the perfect combination of professional yet personable. He talked me through their entire diagnostic and didn’t try to upsale like any Jiffy Lube across the Chicagoland area. Service was done in a timely manner with a very reasonable price, strongly recommend this place and The Dukes of Oil right next to it, both are very honest and quality services on your car.
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February 2024 by Marlene Perez
The manager Miguel was so nice and he explained everything to us! And made sure we understood everything.. he tried his best to have my car ready same day!!
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February 2024 by rebecca frazier
Miguel, Rich, and John got me and my together respectfully. I like that they gave options and unlike discount tires. I spent money I didn’t want to but my drive will be safe. I recommend
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October 2023 by Jerome Bagus
Never again
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August 2023 by Michael Reacher
Be very careful bringing your vehicle here these are dishonest people also took my car to test drive drove off like a bat out of hell something I never do to my vehicle. Drove off for 10 minutes in my vehicle for no reason and when he came back, he came back flying into the parking lot. I don't drive my car like that and I don't expect anyone else to. I would stay very far away from these people. Cannot be trusted as you can also see in other reviews. just my experience.
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August 2023 by joanne kozmer
Fabulous, friendly, speedy service, and fair pricing. Thank you so much for getting me in 2 hours before closing. You’re the best! You have no idea how much you’re appreciated. Thanks again!Service: Battery
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April 2023 by JA3G
My cousins car had a coolant leak on the side of his engine prior to bringing the car in. I spent over 12 hours two days prior trying to figure out where the coolant leak came from I had no luck so we decided to take it into the shop. We take it in for a coolant leak repair into Autofix and come to find out bad move. The car had to stay in the shop for two days they claimed to have replace a hose or fix a “hose” since it was “leaking” on the bottom of the radiator. They also performed a pressure test so they said. My cousin left the shop and called me back to tell me that it was leaking again. I decided to take matters into my own hands call a friend and we completely found the coolant leak at the water pump. I put a new pump on saving him a lot of time and more money. We went back to the shop today and spoke with a manager who seemed to disagree with there ever being a leak from the side of the engine while I know for a fact before we even brought the car in it was leaking from the side. He refused to refund us and also in the notes of the order. Placed new engine oil on-top of old engine oil. 1. From my understanding you do not do a pressure test and not find the leak. 2. You do not put new engine oil on top of old oil. 3. In the end me and my friend fixed the leak and other issues with the car at the same time. I did end up calling corporate and asking for a refund since management did not want to say they did wrong and refund us. I do not recommend this place for the simplest jobs.Here is a picture after we left the shop and the water pump me and my friend replaced that fixed the issue.
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February 2023 by Christopher Bland
I have been here twice for uber inspections. They are always polite and do great work on my car without any upselling unless you inquire first. Sometimes less is more.Thanks guys!
