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November 2023 by Joan Burns
Kelly was nice. Listen to my concern and said they would check everything out.
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November 2023 by Jaz Otha Ellison
SLK Mercedes Benz Autohaus located in Orland Park is one of the best places to go to get your car repaired right!! An the price is Fair Thank you! Guys for getting my 2004 Mercedes old car up and running! You guys are the best!! The owner Kelly is one of the most polite, professional, men I have work with in a long time!! Customer Service is Amazing! ! I will always use their service.Thank! You!
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September 2023 by Gray S.
VERY BAD EXPERIENCE..........Do not take your car to this place SLK Auto located in Orland Park Illinois. SLK OWNER KELLY TAYLOR MGR: DON CALIENDO.........."CON MEN"On or about July 20th 2023 my 2009 Audi S5(alternator replacement) was picked up by Ambassador towing from my home in Orland Park and taken to SLK Autohaus LLC located 9455 West 159th Street Orland Park Illinois to the attend of shop manager Don Caliendo. On July I placed a phone call the shop manager Don Caliendo for status and a estimate cost for repairs. The shop manager had not review and or analyze and or review my car at that point. The shop manager stated he would get to my car the following week. The following week I have not received a single phone call and or estimate regarding repairs. I made clear of my budget on the 20th of July that my budget was not to exceed $2000 for I had this work done on Jan 12,2023 for $1800 at European Auto. I finally received a phone call from SLK on August 7th from the shop manager stating the cars was ready for pick up and the cost was $3400. I did not authorized any such repairs and or cost. SLK never provided my a written and or verbal estimate for any such repairs.SLK has stolen my property (2009 Audi S5) by was of deception. I was never provided an estimation of the repairs and or cost and I never authorized SLK to make any repairs of any kind. I'm seeking the return of my car ASAP.
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September 2023 by James Krueger
They were really professional and helpful in diagonsing an oil leak on my parent's Jetta. I definitely recommend these guys. Would give 10 stars if possible.
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August 2023 by Andrea D.
I highly recommend coming to this place. My Benz was repaired to my satisfaction and the staff was friendly. They worked with my warranty company and got my car repaired when the warranty company was giving me the run around. Very pleased with how my car drives now.
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June 2023 by Azime Shukair
Nice waiting area but couldn’t wait for the job had to come back to pick it up, had to make 2 trips in order for the job completion
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May 2023 by prayitno agus
Very recommended this place to fix your car or just small service is very professional ?
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April 2023 by Michelle Amber
While they were able to get me in fairly soon and diagnose the issue for less than the dealer, I have to say be cautious if you're not very familiar with cars. I had an issue, they correctly diagnosed it as faulty ignition coil, and I agreed to have all of my coils replaced along with my spark plugs.However, when they called me to pick up my vehicle, they told me that they tested the coils and only one was bad, so they just replaced the one and in doing so saved me roughly 8% of the entire cost- which would be fine if ignition coils didn't typically have a life span of 100k miles. My car was at 114k.When I told them that I was aware of this and didn't want to be coming back and paying the same amount twice in a matter of months, can we please do all 4 as we had discussed, I was told they actually sent back the other 3 coils so I would have to come back the following day to get the rest replaced.Overall they did a good job and were polite, but the last part was surprising and dismaying. A trustworthy mechanic would have recommended doing all 4 regardless knowing that it was only a matter of time before the other 3 gave out.If they had been straightforward, I would have came back in the future but I can't say that's something I'd feel comfortable doing after my experience. If I didn't look it up and talk to a mechanic friend, I would have been right back here in a matter of months for the other coils and without a drivable car for however many days it would have taken to get in and worked on. There's no way they weren't aware of this.Services: General repairs & maintenance
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February 2023 by Karrie Evans
This place is the greatest place to get your Land Rover fixed of all time. I’m not just saying this. My 2016 Land Rover discovery sport was making a sound, near the engine, and I took it to 2 Land Rover dealerships, and was told, that I needed to replace my engine, and that it would cost 15k to replace. They never got any codes for engine failure, they just heard a noise. I brought my car to SLK, and they found out that it was the alternator, and replaced it, and my car is driving like brand new. SLK was very professional, answered my calls, and even showed me the damaged old alternator, and where the sound was coming from. This place is top tier, and they know what they’re doing! Great job!
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January 2023 by Duncan Falls
Great service every time I go. Very transparent with pricing. Communicate with you every step of the way. I have an old car and I don’t trust anyone else to work on it other than SLK Autohaus LLC.
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January 2023 by Catherine N
I made an appointment for my car to be repaired. They said the repair would cost me 1.400.00. I took my car there. They started the work on my car. They called and said it would be 1.900.00 to repair my car. I told them that they said 1.400.00 to repair my car. They denied saying that. They have started the work,
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October 2022 by Virgil Arceneaux
I haven’t had any work done here yet but I’m planning to in the near future. I really appreciate a clean workshop.
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October 2022 by Falaah Shabazz
I was referred to this place by another mechanic and I am so glad that they did. They have great customer service, much better prices than the dealer and great work as well. I have sent several family members to them because of the way they have handled my vehicleServices: Auto engine tuning
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September 2022 by Neely Battle
Best car service I’ve ever had on my Volkswagen Jetta. Came in after hitting something on the road during my trip home. Thank you Carlos for taking care of us and Kelly for your kindness. Everyone should go here for service.
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September 2022 by Ian McCafferty
We were driving out of town on a trip and ran over a pipe on I-57 which messed up the bottom front of our VW Jetta. The dealership was booked out a week, but SLK took us right away and immediately assessed the damage, fixed us up and got us on our way. Carlos was an absolute saint and even helped us with how to check our oil.Can’t recommend them enough for any and all car related issues.
