September 2021 by Kareem A.
Horrible management. I purchased two pieces of clothes for my son , did not fit , went back just two days after for a return. The store manager told me , she can't return them because they look used. I respectfully told her that the tag still on them and never been used but she insisted they are used , anyway did not want to waste my time with her because she was very rude . I went to different location and returned them , no questions asked. Avoid that store
September 2021 by Monica Gordon
The clearance section was the most unorganized one that I've seen in any Ross. And the only reason that I'm only giving 4 Stars instead of 5. But I will say that I absolutely had great customer service at checkout! Jamie was a complete and total sweetheart the entire time, very polite and the checkout was quick! She thanked me for just being nice and helping with taking the clothes off the hangers. She really appreciate it because she had some really rude customers earlier. I never would have known since she had a smile, at least from what I could tell with a mask, the entire time. She definitely deserves recognition for that! It's been awhile since I've been to a Ross that actually had items that actually like and that I was looking for in almost every Department.
August 2021 by Rick & Autumn Shepard
How about not putting shoes back for sale that people wore already? You need to carry better quality of your name brand clothing.
June 2021 by Sammy Alkhraisat
I love shopping at Ross you always get good deals!
June 2021 by Zachariah Sopkin
Store is not very good at all, barely anything stocked, and what they do have is all over the place....just thrown around..the empty shelves look dirty...I usually really like ross for the deals...but this one isnt worth it...I'll go to the one in Tinley park or Crestwood.
June 2021 by Natalie Casey
Store was clean and organized, needed more help checking people out. Only had 2 registers open and line was stretching to back of store.
May 2021 by Anzhelika Mazanova
Where the store manager? looks on the shelves is a mess, I didn't like it at all, I had to rake everything and look for a product.
May 2021 by Russ S
I know I've reviewed this place at some point in the past. Or, maybe it was a different Ross. But they all suffer from a high degree of disorganization. I mean, thrift shops are more organized than Ross stores, at least when it comes to the men's and kid's sections.
May 2021 by Lorraine Smith
This store was ok. I came here instead of the one in Crestwood...thinking the selection/options would be better. The options were alright, but I didn't care for the customer service. The line was long because there was only one cashier. Another young lady eventually strolled up, on her cellphone, and opened up another register....SMH. Shopping in Orland Park has definitely changed.
April 2021 by Sky Dreams
Everything missed up, not organized, not clean. The fitting room still not available, not much employees, one cashier. Also, Some items having high prices then it should be.Guys you will loose your business if you keeping this way .. sorry to say that just because I like shopping at Ross, and I wish the situation will be better.Good luck ..
April 2021 by Jennifer Campos
Employees are nice. Didn't have a lot of stock. People too busy stealing it. Seen 4 people myself stealing and walking out with it. Crazy how we just let them walk out the doors now...
March 2021 by TOTI CAMPBELL
Good place to get your needs for clothing, shoes and small necessities. For a good price.
March 2021 by Alaine Bohnsak
Ross Dress for Less of Orland Park, IL is a clothing retail chain designed to be budget friendly. Rows of men’s, women’s & children’s clothing take up the majority of the store. Here you will find many styles and brands including well known to unknown. Ross also sells homewares such as bedding, towels & wall decor. A savvy shopper may claim a designer bag, watch or sunglasses at a very affordable price. Some items may be overstock or irregular merchandise. This is a great place to shop for a family wanting up to date fashion at affordable pricepoints. There are no salespeople to help should you need. The dressing room offers a place to try on clothing before purchase. This store is similar to other discount fashion venues.
February 2021 by Ehawk h
Rudest and unprofessional management and staff of all the Ross we have visited. Ross is our top 3 store to shop but not returning to this location.
February 2021 by Silvia Gimbutas
There are few times that I leave the store without buying a good deal. Quality not always found , specially during Covid times with low inventory.