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October 2024 by David Merkle
They've expanded their hours but still aren't back to 24 hours operation like Xsport.
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September 2024 by CCS312
Im surprised to read all of these 1-star reviews. This has not been my experience for the past 2 years. Super friendly staff, great trainers/instructors, top notch weights & machines, and the gym is always clean & tidy. Yes its expensive but I feel this makes for a better environment.
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September 2024 by Alhadi Corp
Facility is fine and convenient location for us, some of the staff (not the front desk) are nice. Management is terrible, if you complain about something or about a bad treatment they will make hate it and leave, this seems to be a trend.
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August 2024 by Husam Zayyad
I’ve been going here since 2007 and I’ve never had a problem except when I met the front desk worker named Morgan. She makes me want to cancel my membership that I’ve been paying for over 5 years
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August 2024 by Haneen Khader
Their treatment of children is very bad. The employee shouted at my daughter to leave and she will not deal with them in a civilized and respectful manner. The workers there treat them badly and lie and say that there is no one responsible and there are always decisions for some people and some people do not. It is impossible for me to register in this gym again
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August 2024 by Jess Rennae
It sucks because I want a membership there but the signs of safety concerns me . I don’t feel safe going to a gym that has creepy janitors . And someone got stabbed too . Where’s the security.
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August 2024 by Big Bro
people pay absurd money for this membership, and you still have to reserve for pickleball??? and even if it is reserved no one is playing on the court causing others to just wait around. you’d think you’re paying to get everything that has to do with working out, but turns out you only pay for half… the people on the front desk didn’t even know what to do, no one is on the courts yet i can’t reserve it… don’t i already pay enough for the membership, why do i have to pay more??? the guy on the front desk, nathaniel was being disrespectful even though i was trying to get my point across.
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July 2024 by Michael Lipuma
It’s a shame I have been a member since 2010 today I was threatened by a janitor that works there & his son. This place is the absolute worst lifetime I’ve been to. I don’t feel safe working out at this location anymore. The last janitor stabbed a woman here. This guy Rich seems like they are keeping the “crazy janitor” up to par. I hope he has been revoked as well.
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July 2024 by Jocelyn Ramirez
Always had a great experience at this location, until recently I took my kids to swim and they said they had to get out the pool was closed. There was many other people in the pool. And the sign in front of the pool only stated that “kids under 12 who can’t continuously swim have to be supervised” nothing stated pool was closed. So the young girl comes out and yells across the whole pool since we were all the way at the other end of the pool, instead of walking up and letting us know. So I walked up to her and asked what she said and she said pool is closed. The kids under 12 can’t be in there so I walk back to take my kids out & let them dry and 1 min goes by and she comes up and says kids have to be off the deck in order for them to leave. And I said okay you don’t have to stand here go back over there. This whole interaction was very unprofessional and unnecessary for the money we pay every month.
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July 2024 by Rhonda Cracco
I recently switched to a Humana Medicare Advantage plan and I found out that I have a benefit called Silver Sneakers. So today I was able to become a member of Lifetime Fitness in Orland Park for a monthly fee of $0. The hours I can use the club are limited, but now that I’m retired that shouldn’t be a problem. Jada helped me to sign up for the membership, and she couldn’t have been more helpful or welcoming. What a sweetheart! That you Jada for making the process so easy. And thank you for the welcome gift. I can’t wait to learn to play pickleball!
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June 2024 by Nat T
I am disappointed with the service I received at Lifetime Fitness today. Despite hot weather, the poolside cafe was closed, and the cooler of ice that members and lifeguards used was dumped out. When I inquired, I was told that someone from corporate had an issue with the cups being used, and it was a cost issue. I found this unacceptable, especially since our monthly membership payments should cover such basic amenities. I was given unhelpful suggestions and felt like my concerns were not taken seriously. As a member, I expect better service and hope Lifetime Fitness will reconsider its priorities and ensure that members receive the full experience they pay for, including having ice available by the pool during hot weather.
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June 2024 by Robert Garnett
Great place it's always clean and staff is very friendly
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June 2024 by Alexis Betts
I mainly go for Barre, Pilates, and hot yoga. I love that I’m able to bring my kids with me to work out and do family swim. Place is always clean when I go and staff is very friendly.
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June 2024 by Dave Hawkey
Love Lifetime and this location does not disappoint. Everything is super clean and staff is friendly and helpful. The swim instruction for our kids was phenomenal!
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May 2024 by Chris Ebert
I visited this location while on a work trip. The facility was clean and well kept. The staff was friendly and welcoming to an outside guest.
