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January 2024 by Marcie Nelson
Omg Ed and his team is awesome !!!!My daughter car had bubbles on her front tires?The service was awesome, fast, reasonable price ❤️?❤️ Very knowledgeable as well !!!!
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January 2024 by Rebecca Zamudio
They went over all my service an gave me a detailed printout of the service.
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January 2024 by Tina Norris
I was really glad someone recommended them to me. They guys were courteous, fast, and efficient. The proteas acceptable as well. Ladies this is where you wanna go
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January 2024 by Tantra 30
Garrett and nik were the best help when getting my tires done. They were not only fast but very effective. If it were up to me those two would both get raises.
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January 2024 by Megan Boerner
Great work, always friendly & helpful. Timeliness on receiving car back is quick. Great work by all!
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January 2024 by James Schmeski
Had a flat tire dropped it off they called me 1/2 later and good as new. The person I dealt with was great. Will bring my car there for any needed service in the future.
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January 2024 by Joshua F
My dad blew out his brakes while down in that area. I called up and talked to Ed and they got my dad and his jeep back on the road the same day. They took great care of him and the jeep. Great job gentleman. Thank you!
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September 2023 by Samier Abuosba
I went to get my alignment which I have purchased a lifetime warranty alignment prior from this visit so they did give me a time which was supposed to be later than when I was there, but the associate told me to come in early so I did so I was sitting in the waiting room noticed a mechanic had took my truck, so I thought my alignment was being taken care of so I seen the mechanic drive off with my truck, OK maybe he’s doing a test drive just to see the problem with my truck .Then mechanic returns 45 minutes later with my truck I was like that was a long test drive so he drove it in garage after the long test drive. OK they’re going to start on my alignment. So I went to go get something to eat to come back to see my truck was in the parking lot. So I was like OK my truck must be done. So I went inside and ask fire stone associate if my truck was done, he informed me no it wasn’t. That they have not started on it I was like why not the mechanicals with my truck 45 minutes on the test drive which I think that was way too long and he drove it inside the garage please everyone be aware of your vehicle and pay attention to the times that they do test drives because honestly I think they are doing personal errands in your vehicles
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August 2023 by Antonio Chavarria
Good job changing my oil, but it took longer than i expected.
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May 2023 by Vinette Edwards
Went for an oil change, which includes tire rotation (had a coupon for this service) & full inspection of brakes & battery life. A synthetic blend oil change was much more expensive than expected. Bought all four tires at that location recently. Upon leaving, checked the tires and they were not rotated. Makes you wonder what else they didn’t check!Service: Oil change
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May 2023 by Bee Sam
They are nice people, but I got bad part. They did replace it for me. Then I heard from my friends that it happened to them also. So now i am skeptical.
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April 2023 by nachocruzz
Had a situation and they solved it quick and easy with reasonable price
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March 2023 by BRENDA WILLIAMS
When going into an auto repair shop depending on my needs, most of the time I will brace myself because I could be going for one problem and may be told I need unnecessary work done as well. However, this was not the case at the Firestone Complete Auto Care in Orland Park on 159th street. I arrived about 7:30am and entering the establishment I was greeted by the manager his name is Ed. He was supper friendly. I could not believe it because it was so early in the morning. We discussed my problems, and I also showed him a work order I had received from different auto shop telling me I needed all this work done. Ed had my issues analyzed. Ed told me the work I needed on my car and also told me the work that was not needed. Ed made several suggestions that truly save me money. I was so happy with my experience that morning, to me it was unbelievable. I went home and told everyone. I will always patronize Firestone. Thank you, Ed, for such great customer service. Brenda Williams
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March 2023 by Ashley Reitenbach
Had a flat tire ran in to see if they could fill it up for us. Chris was quick to help and very friendly. Definitely recommend them!Service: Tires
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March 2023 by Max Kerfin
Chris at Firestone jumped to help me out in a pinch, friendly with a great attitude. I recommend these guys highly!Service: Tires
