-
January 2024 by Sara “Dua” S
Worst business banking experience I had in my life . The branch manager continuously avoided helping in a very important aspects and issues related to my business account . I eventually had to close my account due to lack of help, and lack of professionalism in dealing with all the unresolved issues that effected my business. I would not recommend citiBank for business accounts.
-
January 2024 by Nancy Duzinskas
This is to commend and thank Alexander Villagomez for his professional and courteous help with a check that was sent to this branch for a transfer of funds in regards to a Health Savings Account. Alexander let me know the check was there and went out of his way to find out if this account could be handled there. It made me feel safe and protected that he had my back in this regard. It was a very pleasant experience and it was appreciated. Many thanks. It was a pleasure to do business with him.
-
January 2024 by Ahmed Massad
Terrible service. They lie about reasoning to not do work. I would not recommend citi all together. I have been with them for 5 years, terrible service. I moved to BoA. Do not waste your time.
-
December 2023 by Ahmad M.
Terrible service. They lie about reasoning to not do work. I would not recommend citi all together. I have been with them for 5 years, terrible service. I moved to BoA. Do not waste your time.
-
October 2023 by A Pro
My husband and I stopped by to notarize a paper.We were approched by the branch manager Keith who helped us with that immediately. We are very impressed with his excellent customer service. Well done Keith you left us impressed. Citi bank will be always our place for future banking needs.
-
October 2023 by Laurence van der Horst
This Citibank location is pathetic and is not truly a banking institution! I have my personal and business accounts at Citibank. Today, this location refused to accept for deposit into my account $350 in U.S. coins that were ROLLED. This is beyond absurd - you are a bank supervised by the U.S. Federal Reserve, coins are U.S. government-issued currency which is legal tender, I am a customer of this bank, yet this bank refuses to accept my U.S. currency of rolled U.S. coins for deposit! So, Citibank will hold my money in my accounts, accept Federal Reserve Notes (ie. dollar bills) for deposit, but refuses to accept rolled U.S. coins for deposit. Does Citibank's corporate officers realize how ridiculous this is? It's absurd, pathetic and not acceptable to conduct banking operations with your customers in this manner! I asked to speak to the branch manager and was told by a teller that that branch manager was in a meeting and was going to be tied up for a long time. Not an acceptable response! Citibank - do better! I am now looking for another banking institution to conduct my banking business.
-
July 2023 by MAZZA Deyaa
Don’t recommend to stop by this branch to open new account. They filled wrong now i’m on loop of paperwork. STAY AWAY
-
October 2022 by Marshall Taylor
I've been a Citibank customer for years this is one of the branches I entered to deposit coins and was told that they did not accept coins and go and use Wintrust Bank on Lagrange stating they take loose coins and rolls. I called customer service and was informed that they were to take coins. I call the branch manager wanting to discuss the interaction and I it never received a call back.
-
June 2022 by Anne Lashaye
I am a new client looking forward to doing business with you.
-
December 2021 by Paul Emlund
If you think the branch is bad, wait til you have to call them. On hold today for over an hour. Can't be a worse bank.....do I have to give a star ?
-
October 2021 by Affan Ghiyas
This branch is pathetic. Should be closed. Mr. Oliva did not take me in immediately, I got the appointment and went back again to him. Within 5 min he said there is something going on with my SSN and would not be able to open account for me. Being sure there is no problem, I just went to another branch straight and the account opening was a breeze with nothing wrong with my SSN. This branch is least interested and Mr Oliva seemed off all the time. Totally unprofessional and least bothered. This branch shouldn't exist and should be shut down if they do not respect others time. Mr. Oliva did not even respond back to my call or voicemail. Very unprofessional work Mr. Oliva.
-
October 2021 by Cmk0706
I don't know why there's no employees at this branch! Go here if you want to stand in line for 30 minutes. One employee just walking around asking if she can help you at the ATM. I'm here for the company in work for. Why would I want to put my company's deposit in an ATM? Terrible!!
-
October 2021 by Hasan Yasini is
They don’t know anything the lady there has no experience in opening an account for business
-
September 2021 by Salah Almasri
Fair service
-
September 2021 by Jonathan Ivey
This branch isnt friendly at all dont want to help people with account problems was going to open a additional account because we bank with Citi the lady said that we could open a account anywhere else they didnt have time to take care of us I explained we are truckers so its hard to get in here to open a account and no branches close to home evidently they don't care what about the customers at all very sad!
