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September 2024 by Allan Hamblin
Hancy is terrific!! She really knows her products and was super helpful. If you’re shopping for a new spa, give her a call. She’ll do a great job helping you find just the right one.
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September 2024 by Sandra Lynn
Rob was my salesman... would totally recommend him for your inquiries.
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September 2024 by Tracy
This is the place to go! The first item I initially wanted to buy was not genuine leather. I had been looking at different items on the web and I provided the stock number for the wrong item. I asked Rob was it real leather and his honesty produced the sale. I purchased a loveseat. I wanted genuine leather and not the stuff that looks and feels like leather, but will peel down to the core over time. Unfortunately, the couch was not available. I can definitely work with my purchase. Being in customer service myself over 21 years, I was very impressed by his willingness to help. I didn’t feel like I was forced to buy anything! If you are in need of furniture, check out Watsons in O’Fallon, IL and ask for Rob!
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September 2024 by Jason T
I was looking for a specific configuration for theater seating that wouldn't break the bank and Danny was extremely helpful. He researched various options from many manufacturers and was able to find a good solution. This place sells high quality furniture and is worth taking a look.
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September 2024 by Gillymarie “gillymarie2000” gilly
Loved all the furnitures/decor in the store. The only frown I have is the fact that when I asked if there were any discounts, the sale person told me that discounts were not offered at the store due to the prices being lower than anywhere else, which we completely respected and understood. However, after making a purchase, I overheard another sales person speaking with a customer about the discounts being offered and i was appalled about the lies told by my sales person. My husband questioned this, but the sales man stated that the discount was only for certain items. The only problem is that we never specified what items we were looking for at the time he stated that the store offered no discounts. I paid in full but considering cancelling my order due to feeling a bit taken advantage of or discriminated against. Additionally, i found the same products for way cheaper, so the sales person lied about being the lowest price.
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August 2024 by Jeff Chandler
Great service
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August 2024 by Lorraine Quillia
Our Salesman did lots of manual labor to help us decide the right choice of umbrellas. It was much appreciated.
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August 2024 by Angela Ennis
Evan was amazing. We were here for hours thinking and asking questions. He went over everything with us and worked with us to pick a hot tub out. Highly recommend him!
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August 2024 by Lenny Colbert
Hancy was great to work with. She is knowledgeable and made the process very easy
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August 2024 by Rick Lechner
Friendly and professional staff! Enjoy buying outdoor furniture and accessories from the store.
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August 2024 by Jaye Gilleland
Professional as always. This was my 3rd big order and will always go back
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August 2024 by kenny markham
Just bought a pool with the aqua smarte chlorination system to replace our 7 year old rusted out salt water pool. Can't wait to have installed next year. Rob Coleman was very patient with us and explained everything about the pool thoroughly. I highly recommend doing business with them.
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August 2024 by Annvetta Hansen
Christy was very helpful, professional and relatable. Went to the tent sale and found what I wanted and more
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August 2024 by Nikki Imboden
High quality options, sales persons attentive but not pushy providing great and professional service!
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August 2024 by Tequella Jones
Walked in and was amazed that they had exactly what I was looking for. It was at an amazing price too !
