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September 2024 by Andrew Timko
Scheduling and the entire process went smoothly.
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September 2024 by irene atieno
I brought in an older Honda for routine service and a special repair job. I was well received by Brandien and my vehicle was serviced in a timely manner and he provided quotes for the repairs. I will schedule future appointments to cater to the other issues they found during inspection. I appreciate the courtesy and kindness from Brandien and the transportation crew and they also have the new and very impressive Honda Prologue in many colors - I loved the vehicle!
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September 2024 by Bob Wasitis
Great people & service.
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September 2024 by Ashlee Ayers
I’ve been servicing my civic here for 10 years. Fast, friendly, knowledgeable service. I always have a positive experience. Lobby is very comfortable to work from while you wait.
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September 2024 by William Hornsey
Great dealership. Good service department. Would recommend
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September 2024 by Jim Miller
Serra Honda service was prompt and attentive.
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September 2024 by Kyle Brewer
Great experience! Already recommending to friends and family!
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September 2024 by April Ramey
Was traveling out of state when my service light came on. Michael was very helpful with assisting me with getting in and out quickly…
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September 2024 by Sheena G
Wonderful service here. I have driven a Honda since 2007 when I purchased my first vehicle in Florida. I moved back home to Illinois and started going to the Honda O'Fallon since 2008. I traded in my 2007 Honda Accord for a brand new 2020 Honda Civic sport . I have always received good service here, but more recently Serra Honda has impress me beyond all measure.
I was in a crunch and having only one vehicle needed to get to work. My car was having a hard time starting and Serra Honda came to the rescue.
The valet service picked up my car, thankfully my car started again, took my car to the shop and brought it back to me repaired.
I did not have to disrupt the workflow on my job and was able to get my car repaired.
I cannot thank them enough for what they did for me. I am a Honda girl for life!!
Sarah Honda of O'Fallon has always gone above and beyond and the fact that they honor military service is a plus. I'm a veteran and thankful for all that they did for me.
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September 2024 by Mark Burgdorf
Excellent service
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September 2024 by Marisa Marino
The service manager and Terrell were very easy to work with. I unfortunately needed a repair on my Ridgeline that should not have happened so early on in the truck’s life. It’s only three years old. They tried their hardest to find out if it would be covered by a warranty but it wasn’t. I appreciated the service manager taking time to talk to me. Unfortunately I think Honda’s parts in my EVAP system were faulty but that’s on Honda. I’ll be contacting Honda directly. I do think the dealership charges a lot more than a local shop would, but I took it to the dealership because the truck isn’t all that old. I’m hoping the repair they did fixed the issue because it was over a grand.
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September 2024 by Eric Anderson
I haven’t had a service there in over a year.
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September 2024 by Diamond Graham
Lauren Coleman was such a huge help. She went above and beyond to make sure the process of my service was smooth.
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September 2024 by Ashley Green-Bryant
Great customer service & quick!
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September 2024 by Beth Klenke
Fast, friendly service
