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April 2024 by E Ali
Terrible customer service.
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March 2024 by Angel Villalobos
I was looking for a PS3 controller and they're no longer available
Go to my surprise they recommended playback games thanks Gamestop
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January 2024 by La Familia L.L.C
Nice spot , friendly environment
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November 2023 by Leslie “Les.” Mims
Very easy to find. Nice customer service, they had the cards my fiance was looking for and everything. Recommend to come back for your gamer needs
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November 2023 by James Mazurek
Has been and will hopefully always be the superior GS in the area.
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October 2023 by Craig Elvidge
Went in to trade in an old PS4, ended up waiting 30 minutes while two girls who had no idea what they were doing tried to connect it to a monitor to test the console and controller. After 10 minutes of them basically standing there looking at eachother I had to remind them the HDMI cable wasn't plugged in... 20 minutes later they've tested everything. It's all working, then they go to cash me out and they don't have enough cash for me. Extreme waste of time and they should be instructed to check how much cash they have left before initiating a trade. When I called the Chicago Ridge Mall location and told them, the guy laughed and said "that location doesn't know nintendo from xbox"Have been coming here for at least 14 years. Never going back
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June 2023 by mike H
Okay for customer service this store knocked it out of the park.Thank you Arthur and Connor for your feedback and answering all of my questions an educating me on the systems that are now available you guys are the best.
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June 2023 by Scott Kachnowski
Staff was great and friendly and knowledgeable when asked a technical question. Definitely will be back !!
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June 2023 by Che Martin
As a former employee of this store, I can easily tell you the following:
1. The company nor the staff of this location care about it's customers. DO NOT for an instant believe anything they tell you. They are out for your money and nothing more. The stories online are very much true. I broke down on shift because of how terrible they were to me. PLEASE, support not only other franchises that are willing to not be this way, but indie developers who want to bring back what people really look for in any video game: and that is FUN.
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June 2023 by My Gaming Room
It's below 1 star I called them and made sure of something then I went there and they started looking at me like I am weird and started making excuses up.
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February 2023 by Michelle Pickering
Worst experience ever do do go here!! I am still waiting for a REFUND TO MY DEBIT CARD!! 3 DAYS !!! PLUS THE CASHIER DIDN'T KNOW WHAT SHE WAS DOING OR HOW TO DO A VOID!! GAME STOP TOOK ALL MY MONEY AND I JUST GOT PAID!! PLUS RUINED MY SON'S BIRTHDAY!!? NEED I SAY MORE..... PLEASE GO TO BEST BUY OR WALMART
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December 2022 by Edgar Cruz
Worst GameStop I’ve ever been the people don’t know the product they couldn’t find a customers PS five they had problems with selling a PlayStation plus subscription, and they really didn’t even try to help me find what I was looking for. Stood around for 25 minutes for them just to say no and get rid of me as fast as they could. This store deserves a zero star rating.
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December 2022 by Tom Spitfire
Great service, very helpful and nice people
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December 2022 by Garrett “TattedChefRob” Robinson
Clearance sale is very good and the staff knows their stuff
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November 2022 by Sam Juma
Excellent customer service
