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April 2024 by Joseph Freeman
Rebecca was extremely helpful even when they were about to close.
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January 2024 by Christine B.
I am getting more and more disgusted with this pharmacy. They always short my prescriptions and I have to make an extra trip to pick up 2 or three pills. Then they charge me for pills I have already paid for. Prescriptions are expensive and I can not afford to pay for pills I never received. They need to wake up!
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December 2023 by Jacob Gilman
This pharmacy is chronically understaffed for the amount of volume it gets - don't send your stuff here. It'll get filled but if you have any questions you're SOL - hold times are at least 45+ minutes long.
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November 2023 by Ken B.
This particular Walgreens pharmacy in Northfield, Illinois, has been deteriorating for years. Indeed, it has earned a bad reputation among my medical providers. It seem that random chance or the store's most recent lunch break determine when and whether your prescription will be filled. If you have more than one prescription, more often than not they will be filled on separate days. The service is so poor and the staff and management's attitudes to indifferent to their customers' well-being that I no longer trust them to properly fill prescriptions. I do not know whether other Walgreens stores have fallen this low. I currently am deciding whether to attempt another Walgreens store farther from my home or just surrender to fate and shift my business to Jewel Osco, which never has let us down.
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October 2023 by K K
Edward, the Asian pharmacy tech was the most rude person I have ever met. He made sure 3 Caucasian people went ahead of me, claiming I was in the wrong line (vaccination line). After waiting forever, a great person "Daniel" took me in the vaccination line and gave me my medicine. The Asian guy looked at me with a big smile, proud that he made me waste 15 minutes of my time. Such a rude, horrible person!!!!
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October 2023 by Keisha W.
Edward, the Asian pharmacy tech was the most rude person I have ever met. He made sure 3 Caucasian people went ahead of me, claiming I was in the wrong line (vaccination line). After waiting forever, a great person "Daniel" took me in the vaccination line and gave me my medicine. The Asian guy looked at me with a big smile, proud that he made me waste 15 minutes of my time. Such a rude, horrible person!!!!
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October 2023 by Kelly Almonte
Every time I sign up to have my prescriptions delivered they never arrive. I have to call multiple times to get it corrected and the team is not very helpful. Don’t use this pharmacy.
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October 2023 by M S.
This pharmacy is AWFUL. I have told them soooo many times that I am not my sister (when I try to pick up prescriptions) we have different names, different birthdays, different addresses! Today was the final straw. I went to get the RSV vaccine and waited 40 minutes only to be told that they can't give it to me because I'm not in the system, only my sister is. I waited as people who got there after me were seen. I asked about if I would be seen soon and they said yes. then yet another person went in front of me who arrived after me and thats when I was told they can't give me the vaccine. i asked why they didn't tell me that 40 minutes ago?? they just stared at me so I angrily left. don't go to this room pharmacy, they are rude and disrespectful and stupid. My sister lives in the city and I live in the suburbs, I don't know how many times I have to explain this to them!!
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October 2023 by Maddox Ward
Have been on hold for 27 mins trying to reach the pharmacy. They keep putting me on hold. Really frustrating customer service.
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October 2023 by Brad Bauman
Actually, ZERO stars
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September 2023 by Rachel K.
Thank goodness for Walgreens. We were on a road trip and someone in our group really needed to use the restroom. With no where else around we stopped into Walgreens and they were thankful for the stop. While we were here we browsed and ended up gettings some Tums, finger nail polish and mascara- you know, the essentials. They had a great deal going on for buy two get one free on certain makeup so I ended up getting one nail polish for free. The store itself was pretty empty other than the one staff member we interacted with and other than the makeup we didn't really see anything that caught our eye. While this was just one little stop for us it was what we needed and didn't have to have any special services or bells and whistles.
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September 2023 by Michael M.
Worst drive up pharmacy ever! Zero communication by clerk and left window for 5 min w no reason why. Only one car in front of me and the whole process took over 25 minutes. No apology and cars lined up behind me.
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August 2023 by เด็กหญิงชญานิศ คํามงคุณ
nice place
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July 2023 by E N.
People park their car where it says reserved for curbside pickup. If you want to do curb side pick up then you can't park where it says it. Sometimes I do curbside pickup. But I can't find a space because people park their car in the reserved curbside pick up and they aren't doing it. If it says curbside pick up then park there only. If you aren't doing curbside pick up then please don't park in that space. This is my honest opinion.
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June 2023 by Diane G.
Zero would be best. My husband went to the immediate care clinic. They misdiagnosed him and said he had allergies. He had fluid in his ears and lungs and had pneumonia.
