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June 2024 by Amy Sillepo
Doug did a wonderful job with our pool table. It needed some complicated repairs with specialized parts. He was able to get the parts and complete the repairs. He was on time, completed the work quickly, cleaned up when he was done and the table now looks and plays great!
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December 2022 by Paige’s Portrayals
My husband Damen hired Doug to break down his pool table and transport it to our new location. Doug was on time, professional and efficient in his work. He offered his expertise and improved our pool table. Recommend.
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June 2022 by Aaron Mason
Doug did a terrible job on my table and is very unreliable. I will never do business with him again.
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May 2022 by gery nicolei
Doug is so unreliable and his work is subpar at best. Wouldnt have him work on my pool table if he did it for free!
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October 2020 by Eric
I hired this gentleman to move my pool table. He was supposed to make slight repairs to the table as it is from the 1970’s. It took about 2 months for him to finally deliver the pool table to my house. I reached out to him several times with no response. When he did respond he gave me a day and time to move the table and then would never show up. When he finally brought the table it was not completely repaired like we had spoken about and was missing several bolts and corner pieces to finish putting the table together. He claimed he was going to come back 2 days later and finish because the bolts and corner pieces were at his house. He never reached out and will not return my messages. I had to hire someone else to complete the job. Be aware before using Custom Billiard Services.
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April 2018 by Fred DiFrancesco
These guys did a great job for us... WAY above and beyond the call. They did it right the first time, real professionals, cleaned up, vacuumed when they were done, and left our pool room ready for action.
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December 2017 by T C.
Started out ok but the finished product is terrible. They dismantled the table so I could move it to have new carpet installed. CB Service replaced the bumpers but banged up the maple rails pretty bad. The finished felt is terrible. Wax is uneven and you can feel bumps under the felt. They even forgot to reattach a pocket. Seemed like they were in a hurry and just wanted to get it done. I am not happy. I am paying a professional to redo it. Pay the extra money and get it done right.
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March 2014 by Victoria Ellickson
They did an excellent job with my table. I have moved twice in the last few years, and they did a far better job than last company I hired. The new cloth made the table look brand new, and you could really tell how much they cared about their work.
