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May 2023 by Mitchel Reuter
Would not recommend their appliance repair to anyone. Was charged $132 for them to drive to my place in Charleston and to spend less than 20 minutes actually looking at my refrigerator to diagnose the issue. Apparently it takes 70 minutes round trip. Did not attempt to drain the condenser line like I was hoping, and instead said the seal was completely worn out. This refrigerator is less than a year old so I find that hard to believe. Was then offered to credit the repair bill towards a new refrigerator as an option. Pretty scammy to overcharge a repair in hopes to sell me a new appliance. Will never do business with this company again and would recommend looking elsewhere as there are many options in the area.
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April 2022 by Lilly Wanderer
A little pricey but staff is super friendly and willing to work you about things
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January 2022 by jimmy helton
Great place! Friendly, knowledgeable staff who are willing to go that extra mile for their customers. 5 star service department as well.
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September 2021 by Jon Clarkson
I've purchased a washer and dryer and stove from Walden's and have been pleased with my purchase and the service I received. They've actually been kind enough to offer basic repair advice on other appliances in the past (at no cost) and even once helped me locate a small but hard to find part I needed to repair my dryer myself; this is why I always give them first shot at my business. Thank you.
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July 2021 by Michael Loy
Nice people to deal with.
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June 2021 by Tabatha Veach
Guy is very rude. He needs to walk away from his personal phone, stop talking to his kid in the store hanging out, give good service to a customer. Would have bought if he would gave more than a one word answer and walking away. Glad I have other options in town.
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March 2021 by Chris R. Paden
terrible customer service and the guy that works there is a rage filled pos
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August 2020 by Jimmie Grice
Guy is very rude. He needs to walk away from his personal phone, stop talking to his kid in the store hanging out, give good service to a customer. Would have bought if he would gave more than a one word answer and walking away. Glad I have other options in town.
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June 2020 by TNbound
Bought an upright freezer a few months ago. They beat Home Depot's price for the same model and size. Helpful, kind staff. Excellent delivery experience. I will definitely return for future purchases. I'm a happy customer ?
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April 2020 by Doug Bridges
Called for appointment to service my appliances. Guy was rude. I cancelled my appointment. Bad service
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October 2019 by B. Lynn
Bought an upright freezer a few months ago. They beat Home Depot's price for the same model and size. Helpful, kind staff. Excellent delivery experience. I will definitely return for future purchases. I'm a happy customer
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October 2019 by Barbara Smith
Great appliances and service. They fixed my 15 yr old washer and it works well now. Bought an upright freezer. Price was excellent and delivery was prompt and executed perfectly. They will have all of my future business.
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October 2019 by B. Smith
Bought an upright freezer a few months ago. They beat Home Depot's price for the same model and size. Helpful, kind staff. Excellent delivery experience. I will definitely return for future purchases. I'm a happy customer ?
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July 2019 by Nancy M.
I would give fewer stars if I could. The person who 'waited' on me was rude and arrogant avoid this place!
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February 2019 by sports kid
It's cool and also my dad works here
