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June 2024 by hmiguel gc
To open a debit account, ID and social security are not enough, they also ask for your residency. I felt distrust. I don't think it was necessary.
I was approved for a credit card more than 1 week ago and it still hasn't arrived in my mailbox. In my opinion they are very strict for some things but very slow for others.
THE TRUTH IS THAT I DO NOT FEEL GOOD AT ALL WITH THE SERVICE, I JUST STARTED AND IT ALREADY LEAVES A BAD TASTE.
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May 2024 by Dorothy King
Chase Bank has the best tellers. They are always friendly, kind, pleasant and they know how to treat people when they come in for whatever transactions that they are doing.
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February 2024 by Jamie Figueroa
3 stars is o ly because they do not have a drive up ATM & lobby ATM is incredibly slow... otherwise wonderful customer service
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January 2024 by Jane Swenson
Great customer service!!!!
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October 2023 by Derrick Hagan
The ATM sucks so bad ... absolutely junk
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June 2023 by Kevin Kern
Great service! Very professional and courteous team. Naomi and her team quickly answered my questions and responded with excellent advice.
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May 2023 by cesar yutzy
I have never had a bad experience with Chase bank. Everyone is nice and professional to me.
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May 2023 by Mike Latino
Always very helpful and respectful
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March 2023 by magicdust6
Very unprofessional here
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August 2022 by S
1 teller, long wait times. Do the math. Is it worth coming and waiting? Nope
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March 2022 by stiv k
1 teller, long wait times. Do the math. Is it worth coming and waiting? Nope
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December 2021 by Jonathan Perry
Go to a different location. Terrible!! Had a issue on my account that was their fault and asked the fee to be removed they said they were unable to do so. Called online they did it in a couple minutes. I used to work for Chase I know you can remove thee fee.
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December 2021 by J P
Go to a different location. Terrible!! Had a issue on my account that was their fault and asked the fee to be removed they said they were unable to do so. Called online they did it in a couple minutes. I used to work for Chase I know you can remove thee fee.
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October 2021 by Grant S.
I'm not too impressed with this particular branch or this bank it's more just call on the phone or make an appointment and when you try to make an appointment they can't make an appointment I think they need to learn to sit down with the customer and go over everything considering when money laundering is being involved
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September 2021 by Edgard Ocampo
Left work early to get assistance with my account walked in at 4:25pm and the guy name Phil is like sorry I can help you the request that you need is going to take me too long to help and I need to leave at 5pm .( He was just on his phone talking with the other bankers and giggling)The lady tries to tell Phil how he should had helped me out but he refused
