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“First time in this store and I was very impressed. I had multiple Amazon returns and the young man helping me took the time to explain how to tell which ones needed to be packed or not. I had assumed they could all be returned without packaging. He was very helpful and I wish I had asked his name so I could reference it here. Great customer service!”
“Professional and yet personal,
Al is and has the best people ever working here at this store. Always with a smile while always on top of things making my every day easier.
I always smile when I see, "Stop @ the UPS Store" is on my To Do List. ?”
“This was by far the best experience I’ve ever had in a UPS Store. Normally the energy I feel when I walk in is negative, crazed, low. When I walked in today Kyle greeted us with a big smile and was friendly. Kyle was able to help us overcome a few obstacles and get my paintings packed and shipped. I was at the FedEx store just prior and they did nothing to earn my business. Kyle did and he deserves a lot of credit for having that kind of get stuff done attitude!”
“I been driving almost 7yrs ,I been here right at 6months and im telling yall this is A GREAT COMPANY ,gooood miles,respect,the equipment is superb,the people here treat u really well. Thank you Steve,Ms Nadia,Dan and Ms Olga,and Alex and crew ❤️”
“Big thanks to Adam for helping me out earlier today. This dude is a trooper.
However, as I was setting myself up for the print station, another customer came in and reamed Adam out when he tried to explain something about missing information, but this lady was just not listening and becoming increasingly rude and aggressive. I could feel myself become incredibly agitated and angry at the way she was talking to him. She was a world-class moron... unbelievably entitled and stupid. But Adam handled it like a champ. Despite her not listening to a single thing he was saying and threatening him, he remained calm and composed whereas I was ITCHING to turn around and give her a piece of my mind. But he got it covered. Managed to cool her down a little and help her on her way. So yeah, huge props to Adam. I don't know how you do it, dude. I sure as heck couldn't. Customer service is tough as nuts.”
“I used to deliver freight there from Tartan transport in Toronto and I would spend the day there while their driver took my trailer and loaded it around Chicago for Toronto.
The people at J.A.Frayte were the nicest and most helpful people that you could ever meet.
There are just some companies that you never forget and J.A.FRAYTE is definitely one that I will always remember.
Thank You to everyone there who have given me so many great memories of Trucking and the people who work at J.A.FRAYTE from the drivers to the office staff.
Thank You
Al. Gillis”
“Don and his team helped me turn around a new marketing piece (900 pages) in just a few work hours. Came through clutch when we needed the help. Friendly and high quality results.”
“Megan is by far the MOST AMAZING associate. She is incredibly and deserves a raise. She handles ornery people with more grace than I could ever muster. She is such a asset to the company. She is the reason I'm giving 5 stars. If you get Megan, count yourself lucky”
“This is by far the best fedex print I have ever been to!!! The kind woman named Tu who helped me with my complex project (involving a poster board, flyers, programs, and videos) was so amazing and patient and helpful. Everyone who came in and out of that store was so thrilled with the projects they picked up there and the environment was always so positive. Go here for all of your project needs — they are the BEST! (Especially Tu!!)”
“Over the past 5-6 years, I have visited this UPS store 7 to 9 times per month. The majority of the time, I just make a few self-serve photocopies, but I have also sent a few packages. This store is always busy. Rarely do I visit and there are not two or three people entering as I enter. Customers are handled efficiently and with courtesy. I would recommend this store to anyone!!!!”
“Thank you to the driver who took an extra step and figured out the correct address of my hold location and to Cary shipping center for following-up. You've saved my day!”
“I am always impressed by this UPS store! We all know how crazy these stores can get and how impatient customers can be. The team at the Algonquin store always handles everything so smoothly, making sure everyone is taken care of and going above and beyond any chance they get.
Twice now I’ve had to pop by for notary services in addition to shipping and Madison always ensures evening is exactly right while also managing the customer line.
Truly this team is a case study in time, project, and customer management. Grateful for all they do!”
“I always have a great experience when I come here. The employees go out of their way to assist me and provide exceptional customer service. They are also very quick making it convenient for me to get back to work.”
11AM - 4PM
12172 IL-47, Huntley
Shipping Centers
“As a 75 year old woman and a bit handicapped I want to give a shout out to Jerry at the Huntley UPS Store on Rt. 47.
He helped me by getting a large box out of my car and carrying it into the store.
He was so friendly and a joy to
have help me.”
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“The fastest,friendliest service. Dropped off two boxes to be mailed to Poland. Took less than 5 min and the staff took it out of my car. Good place to send $ to Poland too.”