This is terrible service. There is no personal or local phone service. I can't download my online account to my files. They have cut enough corners that I am going to take my banking business elsewhere. This is pathetic.
May 2020
Tellers are cool and reasonable. Only bad thing is the mobile banking is always behind. I never know what’s actually in my account. Plan on switching to Wells Fargo.
October 2019
I don't know who worked there in the past but I saw bad reviews and I am shocked because since I've been there, I have had Nothing but Great, Helpful and Friendly Service. I would want everyone there on my team!
Many banks claim they offer clients more, but at First Financial Bank, we really deliver on that promise. Because to us, “more” means something more. We offer all the tools, technology and financial knowledge you’d expect from a larger bank, but our local community involvement, ability to make banking simple and exceptional level of personalized service are what the big, out-of-state banks can’t hope to match. Stop in and see us at the First Financial Bank & ATM Financial Center in Kankakee to open an account or get started online. First Financial Bank. Member FDIC.