9:30AM - 6PM
953 IL-83, Elmhurst“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”
“Been here for 2 years now and every time I come, the ladies in the front are amazing and very helpful!!! Place is great, always clean, plenty of carts for people to use, easy access to my unit… thank you Life Storage!!!”
9:30AM - 6PM
5253 W 111th St, Alsip“Betsy was very friendly and helpful. Explained all the terms on the agreement and provided a few tips for storing and accessing the building. Very clean place as well.”
“This was our first experience renting an RV, and it was amazing! Having the RV allowed us to visit numerous locations. We explored the Grand Circle and traveled through stunning landscapes. It was truly one of the best trips ever, and we are grateful for the opportunity!”
10AM - 5PM
9159 S Harlem Ave, Bridgeview“Andy was incredible with us. They took their time with us and followed through with their word. They put a smile back on my daughter's face, after her first car she saved for many years trans blew. We will be doing business again with Midland Commercial Trucks & Hybrid Vehicles.”
7:30AM - 5:30PM
633 IL-83, Elmhurst“The lady that works there is probably the ONLY reason I actually come to this location!!She's a JOY to talk with and always make sure my reservation/trip is top notch.I can't believe I forgot her name :( but she works in the mornings and is always there when I pick up a truck when moving our Film equipment.Great customer service!!AKA-Sonya”
10:30AM - 8:30PM
3847 W Roosevelt Rd, Chicago“Just got my U-Haul truck from them and they have some nice furniture in their store and the service was amazing. I recommend you guys to go there. Talk to moe he the man”
8AM - 5PM
15W580 N Frontage Rd #2, Burr Ridge“DO NOT PULL UP TO GATE! PARK ON STREET AND WALK UP! DONT ARRIVE MORE THAN 30 MINUTES BEFORE APPOINTMENT!!! SECURITY IS NOT AS BAD AS PREVIOUS POSTS IF YOU DO WHAT YOUR TOLD (YOUNG BLACK WOMAN). Easy and quick load!”
“Carlee and Nicole are amazing! We recently purchased two 16 ft box trucks to deliver our recycled auto parts and Carlee and Nicole helped us select low mileage/late model trucks. From start to finish, the process was seamless and efficient. Communication was top notch! Most importantly, our drivers are so happy to be driving such quality vehicles!”
Open 24 hours
11901 South Pulaski Road, Alsip“Has all the great amenities of a hood gas station but in the burbs ? I always go here for everything from cigarettes, snacks, gas to playing the Lotto & gaming machines in back. Plus the staff are awesome. ????”
“The person that assisted us that day had excellent customer service, very nice, calm, and detailed. I will recommend anyone looking for great customer service to visit this location.”
“Outstanding UHaul location; I go 20 minutes out of my way from the terrible ones closer to me. Bryan, Luna, Alesia, Maria, Wendy, Tyler, and Alecia (apologies for any misspellings; I didn't even remember Bryan's name the second time due, I would "say" mainly, to cognitive load) were tremendously warm, welcoming, kind, helpful, and understanding. If you're going to go to a UHaul anywhere near here, pick this one.”
“My first time ever going into a U-Haul for a storage unit was a pleasant experience. Freddy, the employee that helped me, made sure to answer all my questions with good detail and also made the process go smoothly. I’d definitely recommend this place!”
“Service was incredible!! They treated me like family and went out of their way to make sure I was satisfied and got what I needed to make my move a success. I have used them before and I will use them again and make sure I tell all of my friends and family about them!! Thanks again - Taft”
“The other UHauls did not have the vehicle I needed. The availability of equipment was consistent. Checkout was quick as well. I will use this location when I need to move again.”
“Rented a truck for a move. Reserved truck was unavailable when I visited, but they substituted one which was a foot longer. The staff was super helpful and they have a nighttime security system if you return it in the evening. Well worth it.”
“Penske Truck Rental is a provider of rental trucks for personal and commercial use. It offers a variety of truck sizes and types, including cargo vans, 12 to 26-foot trucks, and tractor-trailers. Customers can rent Penske trucks for moving homes, transporting goods, or any other transportation needs. The company has a wide network of convenient locations throughout North America and offers competitive pricing, flexible rental periods, and additional services such as towing equipment and packing supplies. Penske Truck Rental is a subsidiary of Penske Corporation, a global transportation services company”
“This Place is great. In and out quickly. All the employees know what they are doing and the make it easy for you to do your job. They work quickly and the helpful. The parking lot is big. Easy to pick up and drop off. This place is also easy to get to from the I55.”
“Just a few computer glitches, but otherwise everything was great. Clean drive able 10 foot truck. Get there early if you don't have a reservation to make sure you get a truck. Better yet, reserve one”
“I had reserved my trailer the day prior. Went in and it was pretty busy but Maria I think that’s her name, was serving customers quickly, I was out of there in less that 10 minutes. Great service”
“Customer service has a new name and it's Andres. nice to see that there are still people who actually care about making the customer experience a pleasant one. Andres, the gentleman who was working on the day of our pick up of truck, was VERY helpful, knowledgeable and genuinely cared about making sure that all our questions were answered,We had also reserved a storage unit on line. Because of a clerical error on part, we had a mistakenly requested a second floor mezzanine storage unit. Andres quickly checked computer, found an alternate storage unit, for a slightly higher monthly price, and switched it out; Quick, easy no fuss. We are very happy.Give this guy a raise! or a Bonus!. Excellent customer service....Nick L.”
“The managers at U-Haul Moving & Storage have been very patient with me. I have been paying my bill late a lot lately because of my poor health and I cannot work as a Substitute Teacher during Summer School because most of the students who attend the Chicago Public Schools do not need to attend the Summer Bridge Program.”
“U-Haul can be confusing and difficult to reach by phone, but Mark at 131st and Southwest Hwy made sure we had our truck and even came out to meet us on Sunday, because he knew we were concerned about using the phone app. I know that they are the largest U-Haul agent in our area and I would highly recommend using them over a gas station or other business that has U-Haul as a side business. Great job!”
“I must say I dealt with a few different carrier dealerships since I’ve own my Reefer Trailer from Prime 8yrs ago and by far Gateway is the best to continue bringing my trailer here for service.
I was introduced to this company I was leased on to as an Owner Operator cause my unit kept shutting down temp not making it to -10.
After spending $4k with parts and labor on 2 different occasions the mechanic finally realized I needed a new compressor. Mind you I just had a compressor installed less than a year ago from a Carrier Dealership in another state that i spent over $5200 with parts and labor so my unit was warranty.
Roger “The Supervisor” of this location is one hellava great guy and went over beyond to make sure my unit gets the proper repair and to make sure this unit will be finally up and running properly.
Not only did they get my unit right in the bay with repair the new compressor installed less than 24hrs is a breath of fresh air as a Owner Operator to see the temp going doing to -10 quick fast and everything seems to be running smoothly so I can get back out there making money and just only need to come back for normal oil change staying on top of my equipment as always.
Once again thank you to Roger and his Mechanics plus the office ladies that grew to know my name and remember my face as I stuck with them to get my unit running properly and I recommend anyone that needs Reefer assistance with there mechanics working all the way to Midnight from M-F at the labor rate $200 hr you can’t beat that service#TruckLife ????”