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June 2024 by Kimberly Hughes
They are very rude and very disrespectful and the manager's are rude and disrespectful also. That will be the last time I go in there
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April 2024 by Christopher Billman
Had a friend who had the flu. She went to urgent care, obtained a prescription. The pharmacy filled it out but my friend couldn't afford the $21 co-pay. I called in to pay for it with a debit or credit card and was told she refused to process my payment for her meds. So the pharmacy was able to BILL INSURANCE for the meds, but because my friend is too poor to pay for $21 and the pharmacy wouldn't take MY EAGER payment . . . she went without her meds.
Way to go walgreens. Good job showing empathy there. I was TRYING to pay for her, and you blocked both of us.
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July 2023 by Clayknoxco Knox
Great very helpful
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July 2023 by Marty Oliver
Never open can't get scripts filled waiting waiting waiting
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July 2023 by Hayle Bufford
The pharmacy hours are unpredictable, making medicine pick up unreliable. Using the app helps with this confusion.
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April 2023 by Bryson Mead
Had a prescription sent there. Went by multiple times to pick it up over the course of two weeks, but there was no pharmacist on duty. Finally when there was. It wasn’t ready. You had two weeks to get my prescription ready. I don’t live close by. I’m not sitting in your parking lot for 45 mins when you already had 14 days.
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April 2023 by Dan Overton
Pharmacy shows open until 8pm weekdays. Walgreens even sends texts that the pharmacy is open until 8pm. The pharmacy closes at 6pm. Worst part is they’ve been told people are coming in 6-8pm and they haven’t bothered to update the hours.
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February 2023 by Jaunae Bacon
Walgreens is always friendly and the pharmacy is always top notch!
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November 2022 by Laurie Buhlig
Called the automated service on a Tuesday evening. It said the pharmacy was open until 8pm. We went up there at 7pm and they were closed..Really disappointed. They need to update their automated system.. And they need to stop changing their hours.
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October 2022 by Robin
Fed up with the issues trying to get my refills. It's an app/corporate issue which causes confusion at the pharmacy due what the system says.I've called the main number for Walgreens, they tell me it's updated but it's still wrong. I blame Walgreens corporate but I don't look for it to get better any time soon. This company is making a ton of money but they can't do right by their staff or their customers.
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August 2022 by Steve S.
What a poor excuse for customer service. I called to have them transfer my prescriptions from CVS. They got about half of them. When I called to give them a list of the ones that were missing, they told me to look up CVS phone number. We are talkig about thousands of dollars per month. Too much trouble to look up a phone number. I know it's hard to find employees, and when you do, many are lazy, but...WOW! BTW, CVS is awful too.
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August 2022 by troy brincks
I cant help but notice the overwhelming number of 1 star reviews about this particular location. And i also cant help but notice Walgreens does nothing to improve the customers' experience. Amazes me that they don't even respond to 1 star reviews containing genuine concerns that need to be addressed for the sake of the community they exist to serve. I now have my own 1 star review to write: The lady with the blue hair at the pharmacy does not possess the mental faculties required to hold her position. She refused to let me pick up my mother's prescription even though the pharmacy had already been paid in advanced. It was explained to my mother by the pharmacist that I could pick up the prescription. The only one preventing me from picking up the prescription was the lady with the weird blue hair and terrible people skills. She tried to yell at me when I told her for the 5th time, with my mother on speaker phone this time, that literally everyone says I can pick up the prescription except for her. The pharmacist even said it should be ok. So when she yelled at me, I immediately addressed it and told her not to speak to me like I'm I'm dog. And somehow in her mind, she thought that meant I called her a dog, so she kicked me out of the line. my mother needs her prescription, it's been paid for. This excuse of a human being does not belong working around people's prescriptions, period. It's lucky for her I didn't get her name. She had no right and no business treating a customer that way. And her coworkers all stood around and backed her up even though she was clearly in the wrong. Terrible experience every time I come to this pharmacy. Walgreens needs to do some serious re-staffing at this location.
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August 2022 by Chris Lopez
Poor customer service, pharmacy is rude n unprofessional
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July 2022 by Carol Redpath
Is ZERO stars an option?!? I’m so over their rude staff at the pharmacy!! I even went in to talk to the pharmacist herself, now I know who trained the rest of the staff in rudeness!! Have tried 4 times to refill my prescription, they got it right ZERO times!! Go ANYWHERE else!!!
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July 2022 by Kathy Hullmann
They have very friendly staff.
