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August 2024 by Jeff Thrall
Immediate availability and prompt installation of a new battery in my car.
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August 2024 by Lansing COC
Good service and friendly people. I was in and out with a smile. Keep up the good work!
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August 2024 by P Thang
Michelle answered all of my questions and gave me the best customer service I’ve ever had in my life!!!
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June 2024 by Chassidy Gonzales
Demarko was absolutely amazing, took care of all my needs Thank you so much!
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May 2024 by jea nine
Closed when they were supposed to be open
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April 2024 by Andrea Kooyenga
Went for a carbon monoxide detector battery, they knew exactly which one it was before showing her the picture. Michelle was extremely knowledgeable and very nice
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April 2024 by Carty Ross
Terrible. They refused to comply with a curbside order. They said that they discontinued curbside service, but it is still an option on the website. I'm a terminally ill disabled vet suffering from ALS. They were smug, unapologetic, and lack an important human trait, empathy. As I entered the store in a power chair, I struggled with the door, the two employees at the counter didn't lift a finger to help with the door. I even had to ask for help with the door when I left. Don't go to the Homewood store, go to the Schererville store, they know how to treat customers and disabled customers. In three years since diagnosis, every store, venue, event, etc has been more than accommodating, except for two stores and Homewood Batteries Plus is one of them
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February 2024 by carol mcneal
I initially bought my battery online to be installed at Tinley Park, but when I arrived, they ended up not having it. So the employee called the Homewood location & I drove there for the battery since they had it in stock. There were two men working at the time, They were both very nice, and they were ready right away when I arrived. The one who installed my battery (I didn’t catch his name) was wearing clear glasses, so I want to give a special thank you to him for installing it quickly and without any problems. I was afraid at first because I had to pay an extra fee for a “difficult” battery installation on my car, but he was able to install it correctly and I’m not having any problems so far. Both employees working at the time (01/17/24 @ 9:30am) were very nice though so thank you both for making this a relatively simple process!
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January 2024 by Don Hardy
Great customer service even to not so great customers. I had some keys cut and programmed there. Keys that I purchased somewhere else. Immediately afterwards I started having issued where the car wouldn't respond. I was sure it was a programming issue. Even went to the store to rant. The staff was super professional and patient and explained that the keys and fobs were working as expected and the problem was something else. Turned out the starter on the car was defective, just coincidental that it occured at the exact same time that I had those keys made. Anyway those guys were awesome and correlation does not imply causation, LoL.
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January 2024 by Mrs. Thomas
I needed a battery replacement for the scale I use to weigh myself and I remembered there is a Batteries Plus located in an area where I would be shopping. The experience was quick and quiet. All I had to do was ask the store rep for the number of the coin battery and he knew his inventory. i also did not know they sold car batteries and I am sure many others are not aware of this service. I engaged in a quick chat with the rep and left with my battery which is what I needed for my scale to stay on top of my weight throughout the holidays and into the new year.
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October 2023 by Marisa Slattery
Great service! I got a key fob at half the price and time as the dealership! We will be back!
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August 2023 by Danyetta Rogers
If you need a battery they have it for everything.
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August 2023 by Raven R.
Fast, friendly service.
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August 2023 by arthur green
Had a good experience.
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August 2023 by Liz Klinker
We ordered a key fob for our older vehicle.they had great prices and a very friendly and very knowledgeable staff.
