“Called 5 different stores and they all said they don't carry the part, yet this one did. This is second time i am going there for item that others stores did not stock. Thank you”
“This Ace has been my go-to hardware store for the last three years as I’ve taken on dozens of new home renovation projects. As an amateur DIY-er, the help and expertise they provide is miles ahead of big box stores. Can’t say enough good things about this location and their willingness to go the extra mile. Many thanks!”
“Went to buy some Jumbo wrenches for work. Walk around, and I noticed this harber freight has way more tools available than the one in Melrose Park. It's definitely my new favorite harbor freight”
“If you want it and it's unusual or hard to find elsewhere, Len's in Addison probably has it. Huge selection, knowledgeable staff although can be a bit too helpful at times. Great customer service if you need to order parts for a lawn implement.”
“Glad to see there was a new manager. The previous one was not very friendly or helpful. Glad to see some re-arrangement of the store. Employees were very helpful.”
“Paul was absolutely amazing in helping us pick a piece of wood for a mantle! He was patient and informative and super helpful. I would highly recommend All American for any needs you may have!”
“Great selection of high quality cabinet hardware. Nice store with very helpful and pleasant staff. Linda has been extremely helpful as we upgrade the hardware throughout our home. So much better than shopping at the home improvement stores or online.”
“When my brother's trailer broke down near the Indiana border, the only store within 2 hours that was still open until 9pm was this Tractor Supply. He called an associate at the store and they found the leaf spring he needed. They were willing to stay a little after closing time if needed so we could make the long trip there to pick it up. We cannot express enough our appreciation for this store's associate for going the extra mile for us during an emergency!”
“I bought a bag for tools, the bag is very good, but I realized that I don’t need such a bag yet and will return it back to the store. But the bag is very comfortable and I will buy it soon”
“I forget this place exists sometimes with home Depot around the corner but I love getting in and out quick here. Everything is easy to find. The spray paint selection is awesome and priced as low or lower as anywhere else”
“Local ownership of a smaller hardware store that can provide items the big box hardware stores don't have. The prices are sometimes competitive, but often slightly more for those found elsewhere. I enjoy having a choice over the big three.”
“This location has the sweetest cashier, old lady with grey hair( didn't get her name). She is so compassionate to every shopper and always has a smile. It is such a pleasure to see her when I visit your location. I wish more stores have a person like this to greet you when you visit.”
“Great place! I went in with a defective door lock and Jim couldnt have been more helpful. Great service and a knowledgeable team. Their selection is also broader than most Aces.”
“I was very impressed with the selection, display and of course the prices. Very worth the drive from the city. Left with the perfect couch and the customer service was on point!”
“Good collection of Milwaukee tools. They usually have stuff the big stores don’t have. Prices are fair. Their outdoor plants are high quality and great variety.”
7:30AM - 4PM
20175 N Rand Rd, Palatine
Hardware Stores
“Great customer service at Arlington Power Equipment! Very courteous and professional! Handled my warranty claim on my lawnmower without any issues!! Definitely worth over an hour drive for sales and service of my lawn care needs!!”
6:30AM - 5:30PM
301 W Irving Park Rd, Wood Dale
Hardware Stores
“It's great to have a place to go for your hardware needs . paint,caulk,plumbing, electrical, nuts,bolts,yard, and garden, you name it! They have it ! On top of that they have knowable employees eger to help.”
“Great place to grab tools in a pinch they usually have a basic tool to complete the job no matter what it is. There are a few accessories I believe they should carry to support some items but other than that check here first for a quick need of a tool for a specialized task they will usually have it when no one else does.”
“Haven't been to this place in a long time, (the nice man behind the counter confirmed ?). Super knowledgeable staff, product on hand & I was back in business quickly. Great variety of tool's for the top brands. Pricing seemed fair. I'll be back to support the locals!!”
“Berlands offers you 100 percent support. This is where the pros shop. Buy your Makita and Milwaukee cordless tools on the dealer days to get free accessories. Sign up online for notifications. Last of the real tool stores. If you haven't seen the Makita truck and had a free lunch at Berlands, you're missing out!”
“Friendly staff and good inventory including rental equipment. I use the app to look where things are in the large store including the ability to scan barcodes if you have the packaging of the old product.”
“I had placed an order online and picked it up at this Long Grove location. When I went to return it to a different Menards (Mt Prospect) because I was in that area, the manager, Jerry, refused to take my items back. I called Long Grove, spoke with Stacy, she went out of her way to follow up, call me back, and accept my return. Terrific customer service, Stacy! Thank you. I'll never shop Menards Mount Prospect again.”
“Paxem was in need of PPE and cleaning supplies. Carrie went above and beyond to help us. Outstanding customer service and a very enjoyable experience. Found lots of sanitizer in bulk too. Thank you for your help. We appreciate all that you do!”
“Went in needed a few things and the employee who helped me was very friendly. She located what I needed quickly. The cashier was training a new hire but it did not negatively affect my checkout. Overall they had what I needed, I got it quickly, and had a smooth transaction.”
“I don't know what I would do without this Ace Hardware. They have all the things I need that I can't find at Home Depot or Menards. When the Ace Hardware closed down in Dundee, I was upset, but not too upset, since the Ace Hardware in Carpentersville is nearby. It has a great neighborhood feel to it, a pleasant experience.”
“Was looking for a gas bbq grill, they had a good selection. The young man working in that department was very helpful. We bought a Weber grill and it was delivered and assembled for free. Note it was delivered today.”
7:30 AM - 4 PM
775 Kimberly Drive, Carol Stream
Hardware Stores
“Love this store!!!! Love spending money and getting the great tools!!! I come here to buy, since the guys behind the counter have the same passion for tools and work.”
7:30AM - 5:30PM
810 Aec Dr, Wood Dale
Hardware Stores
“I had a great experience at this company. There is a gentlemen that helped me with an order I picked up. He was very kind and helpful and really fast. I come here quite often but I never seen him their before, great job!”
“The Manager rectified the situation, and advised that no money is ever needed up front. She was able to refund the money when the floor services were not utilized. My floor needed prep work, that they did not offer. I would use them for another project in the future.”
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“I had such a positive experience at this store! Went in to look at a specific grill and hopefully purchase it. Was greeted by a female employee (sorry to have forgotten her name) soon after walking in. She was very pleasant and helpful in trying to locate it (wasn't on the floor). The manager Henry quickly checked inventory in back, found one, and "sealed the deal" on my purchase, assuring me it would be assembled and delivered within 3-4 days. Checkout with Claudia was also super personable and nice! Went in again just hours before the delivery to purchase the propane tank. Henry greeted me with a big smile, introduced me to Steve, who'd assembled the grill (was relieved to see he looked like someone who knew what he was doing), and then took me to see my grill that would soon be delivered (I didn't request this). Next, he made a point to introduce me to the owner Mike, and let me know they'd be the ones delivering my grill. Delivery a short time later went great! Thank you to the team at Ace that made this such a positive experience from start to finish! ***I'd seen some of the negative reviews from the past and was initially hesitant to shop here. I'm glad I gave it a chance! Don't let negative past reviews steer you away. Things often change over time :)”