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July 2024 by Madison Thompson
Was recommended this place so I went and got new brakes, rotors, calipers, and wheel bearing end of November from KB auto lab spending over 1k only to take it to Honda 6 months later to pay for an inspection for excessive shaking to find out they(KB) used refurbished items and cheap rotors on my car. Upon bringing it back to KBs for them to correct the issue because it was under warranty, I had to sit and listen to Bob bad mouth Honda saying he’s worked on cars longer than anyone at Honda.. which is funny because well then why am I back here?... He also took it upon himself to look at a Honda paper in my car that I never once handed to him.. only to point more stuff out to me that Honda is wrong for. At one point I almost asked him to take Honda out of the equation because I was tired of how often he kept referring to them in a negative way. He said he could get me in on Thursday at 9am. I bring my car in on Thursday at 9am and ask if he’ll have it ready by 430pm because I had to work.. and he couldn’t give me an answer. I requested him to call me at 3 to let me know if I need to find another ride and he tells me to call him instead. I’m a female and the way these people treated me made me feel like the biggest inconvenience, as if I was the one that used bad parts on my car. As if I’m NOT the one who is being inconvenienced. Probably the rudest costumer service I’ve ever endured. Yes they corrected the issue(for right now at least) but the scrutiny I went through was not at all okay. Highly disappointed.
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May 2024 by Charles Roberts
Very thorough. They alerted me of a problem with a rusted out frame on my mother's vehicle that no other shop had mentioned. Disaster was diverted.
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February 2024 by Matt Burnett
Recommend to anyone great shop
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January 2024 by Chris Thornton
They took care of the fuel issue I was having and were professional and timely.
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September 2023 by Kelly Bidwell
Excellent service and staff! Highly recommend it for any auto repair!!
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August 2023 by Sherry Savka
This is my go-to mechanic when needed! They've always done their best and more to get my repairs completed in a timely manner. They're very professional and knowledgeable and their costs are comparable to other mechanics. I've been dealing with Bob since 1998. I think that speaks volumes! Ten stars in my opinion!
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August 2023 by Denise Ewing
I highly recommend this place. They are honest, reliable. They will not do any work unless it's approved.Services: General repairs & maintenance
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August 2023 by Kevin O'Connell
Owner sat with me and we discussed a problem on my vehicle very knowable. Very busy shop. Provides feed back for anyone who has an issue
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June 2023 by Jason Lewis
Knowledgeable, professional, and courteous... Excellent experience and they have earned ALL of my business
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May 2023 by Ursula Simpkins
Very fast and honest workThank youService: Engine repair
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April 2023 by Dylan King
They’ve fixed my air conditioning on two of my vehicles without any issues! Very professional team and ensures the customer understands exactly what they will do/have done to their vehicle. Scheduling for service was as easy as a phone call. Highly recommended for anybody
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March 2023 by Dusty Ray
The mechanics here are the best! My wife and I love how they take the time to research and talk to other certified mechanics online and around the country. Great guys!!!!
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December 2022 by Sherry S.
Bob, Sean and crew took care of me in a prompt and positive manner and I feel much safer on the road! I've been using them for over 20 years when my car warranties have expired. Excellent service and a fair price! Highly recommended!
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September 2022 by Darren Logan
Great service
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June 2022 by Melissa Duncan
Took my car in for some rotary repair and breaks,very friendly and done a fantastic job very dependable and great service
