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December 2022 by Linda Weirich
One of their insured hit me and tore off the front of my car. It’s been 3 weeks and I cannot get their claims adjuster to call me back.
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December 2022 by Emily Peek
Incredibly expensive compared to two other companies. Get other quotes before you use them.
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November 2020 by Vijai Singh
If you want to add insult to injury this is the company to use. Dealing with this Covid 19 pandemic is bad enough but at the same time getting ripped off by these guys is just criminal. Despite having details confirmed in writing many times this company still inappropriately pulled funds out of my account. Then they say they can’t automatically refund it yet because of Covid 19? They were able to automatically withdraw it though. I guess it is only allowed in one direction during a pandemic. Still waiting for my full reimbursement.
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November 2020 by Corby Lamb
My experience with the entire team at West's has been exceptional. As a multiple small business owner, having a team that is responsive and attentive to all the details and differences in the needs of my businesses is critical. In addition, their communications, guidance, and accommodations during these COVID-19 challenges has been above and beyond outstanding. I would highly recommend them for any insurance needs.
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November 2020 by Audrey Horwitz-abplanalp
Employees are very nice
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November 2012 by Michael Giese
Moved to 1225 tri-state pkwy Gurnee
