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October 2023 by osman donate
My wife Nicole and I recently remodeled our kitchen and couldn't have been happier with Lakeland! We were very satisfied with the quality of the cabinets and hardware, especially for such a reasonable price!Dave was an absolute joy to work with. He showed tremendous patience in guiding us through the process, and his expertise was invaluable. Dave was consistently ready to assist with any concerns or questions that arose! We commend Dave for his kindness and professionalism, and are grateful to have worked with him. Would highly recommend Dave and Lakeland for kitchen projects! We will definitely be using them again!
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November 2022 by serum 108
I don’t do reviews. However if I can help the next home owner I feel it’s worth the time. It’s important to me to support family run businesses and that philosophy has caused me nothing but headaches. I purchased cabinets through Lakeland over the course of 10 years. Giving the measurements, setting up the schematics was a bit of a pain. I was unlucky enough to be stuck with possibly the worst person to set up cabinets with. But I had patience and received all of the lower kitchen cabinets. Next I purchased an oven cabinet. I attempted to work with a different salesperson but I was stuck with him unfortunately. At the time of initially creating the file we only set up a standard oven place holder. Once I had the oven purchased and knew the measurements I sent them over and paid a premium to custom size the opening. Once received it was the standard oven place holder measurements that I received. When I complained I was blamed and eventually I had to cut the cabinet myself in order to fix their mistake. Ok from here I must be a glutton for punishment because I went forward with purchasing the upper cabinets. The salesman never asked any questions outside of if there were measurement changes. Once we had that squared away I paid for them and waited for delivery. To my surprise all the cabinets I received were grey instead of all the previous cabinets being off white. The grey was supposed to be the beaded lines. That’s where I made the mistake. I assumed they had the colors saved from the cabinet plan file. When we first spoke on the phone I verbally told the salesman off white, beaded cabinet dove grey. To confirm I sent a picture of my previous cabinet style. Again no questions regarding color, distressed look etc. When I called it became the blame game again. Saying that my file was old and that this was created over the course of 10 years. From here I gave up. I realize this guy just can’t seem to get anything correct if his life depended on it and I blame myself for not going to Studio 41 from the very beginning. I called the cabinet manufacturer, got the exact color and will now rent a paint sprayer and do it myself because I don’t even want to bother speaking to a moron. Do yourself a favor, skip the headache and just purchase from someone that has their head on their shoulders. Mistakes happen and they will never own up to it, leaving you with thousands of dollars in cabinets that could be the wrong size or the wrong color.
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September 2022 by Sandra C.
Wouldn't even give them any stars if I could. ZERO RETURN POLICY !!!!! Watch that residential home owners. Contractors get the discounts AND the customer service. GO Somewhere else if you're not a contractor.
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August 2021 by Juan Diaz
Great prices on kitchen cabinets. Better than any place I've ever been. Don't bother going anywhere else just start there.
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April 2021 by Gershom Leaping lizardsEvents
Awesome people and service!!!
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October 2020 by Babyhuey
Great prices on kitchen cabinets. Better than any place I've ever been. Don't bother going anywhere else just start there.
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April 2020 by J G.
Mike Witte has been a huge help with a window replacement. Good company to work with
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May 2019 by Melissa Bales
Was very easy to get a hold of and once we purchased our door, delivery and installation was quick and professional! I will recommend to everyone!
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February 2019 by Lavell Wynn
Always getting our materials and in a timely manner. Great staff.
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January 2019 by vicmacbou
When remodeling our kitchen Lakeland was great. I had excellent customer service and assistance from Rod Raymond. Our Shiloh cabinetry is beautiful, would highly recommend. Make an appointment for time well spent.
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January 2019 by Elizabeth Holcomb
It's a real nice place
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January 2019 by Chad Truax
Customer service was terrible.
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June 2018 by Heather F.
I have to say I was totally surprised when I read these reviews. I needed 4 slab interior doors in a size that was not stocked anywhere in a particular shape/style. I called and was emailed within an hour my options. I was told up front they may take 4-6 weeks but was pleasantly surprised when they arrived in two weeks. I'm now ordering another w/o a problem. And for what it's worth, the folks answering the phone were super sweet each time I called. Sorry that some had a negative experience but mine were very positive, for what it's worth.
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February 2018 by Craig J.
Pete E. there is at least one other review of Lakeland that echoes my issues. BTW, my original review was written on Nov 1st in 2 0 1 6 . Your reply is just from today! (?) I got the bi fold door before the end of Nov 2016 at 84 Lumber, really nice people. Your reply is a year and 3 months quite late. Not much of a sense of urgency
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January 2018 by Michael Bird
We are doing a bathroom model. Our first attempt to work with Lakeland was a frustrating experience which was compounded by the indifference by the staff. They seemed to blow us off because they want a better relationship with their contractors rather than with actual customers. They see the home owner as the low man on the totem pole.
