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August 2024 by Olivia M.
If I could cry in writing I would! (In a good way though lol.) As a single woman doing this thing called life on her own it can often times be difficult to find spaces where you feel taken care of and not taken advantage of. Dan was an exceptional agent that guided me through the process of home & auto. He was so professional and patient while I sat and calculated things on my end in comparing my current company. I'm so grateful for the service that was provided. Praying nothing ever happens to my home or auto but feel that if anything were ever to transpire that I'd be in good hands for sure. Thanks Dan!
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July 2024 by A Guth
Mr. Dan was able to get me a better price than the one I had and he helped me set up the payment plan and logging into my account plus answering a forever list of questions. I was very happy with his service.
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July 2024 by Oscar Gomez
I’m from out of town and I’m starting a new job in the area in a couple months. I will be renting an apartment and I will be needing renters insurance. I stopped by the State Farm right off the highway, super convenient btw, great locale. Super great staff. The young lady at the front desk was very helpful with all my questions regarding renters insurance and the other team members passed by to say hello. Made you feel very welcome. I’ll definitely keep Yall in mind during my search for renters insurance. I hope to be back in the not so distant future.
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July 2024 by Karla Reyes
I went in the other day and Monette helped me out so much! Always has a big smile on her face (:
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July 2024 by alejandro cortez
Great customer service
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July 2024 by Michael Barr
Sat almost 1.5 hrs going over what we needed for insurance. Sewer line to street, water back up, hidden water damage, and many others. Water damage was discovered in an encapsulated space in the house that was impossible to be found unless the house was disassembles in some fashion. I called to file a claim. Dan stated Immediately, "you are on your own, we don't cover water damage or rot.". After communicating with State farm headquarters, they denied the claim...paid nothing and still placed a claim on my record that makes our premiums much higher. This is unethical and should be illegal.
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April 2024 by Andy Roberts
I’ve been with Jack Martin for about 15 years now. Back in 22 I had a car that I called in and put storage on the car. Couple months later I get my bill for the price of full coverage. No big deal hey I’ve been with them for so long. Then end of December I call and put my car on storage for the winter. Just got a bill for full coverage again! Tried to call the office and kept getting “Jack is in a meeting”. Called to have my policy’s switched over to another agent but told the lady on the phone I wanted to talk to Jack first. That was at 9:45. I receive a call from the office at 3pm that Jack is still in meetings and we already transferred your stuff over to the new office. Mentioned that I specifically asked to speak with him before transferring my stuff and clearly they did not listen. Do not waist your time with this agent as he does not care about customer service. And according to Jack it’s my job to follow up and double check HIS EMPLOYEES WORK to make sure they did it correctly.
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April 2024 by Melina DeBartolo
Great customer service by Monette ! Helped me get started right away and explained the safe driving app to me ! Super simple and happy to be with State Farm
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April 2024 by Diane Sadausky
Monette from your office was so helpful. Your agency saved me a lot of money. Thanks again. Diane
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March 2024 by Chloe Ortega
Excellent customer service!
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January 2024 by Kelli Bess
State Farm as a whole is just the best. I had a policy with American family for 13 days that’s it. By far the worst customer service I’ve ever experienced. These guys picked up on the first ring and duplicated my previous policy for a third of the price. I needed to change the effective date on my policy and manager Dan called me back personally to make sure it was done properly. You guys got yourself a customer for life, I’m SO impressed.
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November 2023 by DRN Flooring Care Inc
Jack and his whole staff have been great to us and our family! Very knowledgeable and helpful!
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September 2023 by Caroline Lifeisgood
I have been with State Farm for over 30 years. The staff is especially knowledgeable in all facets of my insurance needs. Especially Melissa. No matter how puzzling my questions sometimes are I also receive accurate information that I can depend on each and every time. Blessed to have her as my contact go to. A rare find is definitely found in Melissa.
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September 2023 by Chantal Brikha
Melissa was very helpful in getting me the best quote for my renters insurance. She was very quick and the whole process was so easy! She also walked me through all of my questions and helped me clarify any confusion.
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September 2023 by Laura Kukuruzovic
Dan at this State Farm Office is an absolute pleasure to do business with. Who needs Jake from State Farm, when you can get Dan at this location!
