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10:30AM - 7PM
163 E North Ave., Glendale Heights
Mobile Phone Accessories
“I’m very satisfied with the services. Specially the young asian served me. He knows his job perfectly. As I’m a costumer of Cricket for more than 10 years I had no problem with. Thank you Cricket.”
“Long time verizon customer but decided to switch carriers after repeated service issues. Lisa was a delight to work with!
Her as well as the assistant manager (Jon?) where both so wonderful and knowledgeable. I really appreciated the time and care they took to explain everything to me. Couldn't have asked for a better experience from start to finish!”
“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“Great customer service! Stayed wayyy past closing to help me, Raul was very helpful and took time to explain all the changes on my account after getting a new phone. Haven’t had such genuine and nice service for a long time.”
“Raul was great to work with made the whole experience of upgrading phones less stressful. Went out of his way to explain the whole process and even applied the screen protectors for us days later.”
“Mike Roe was great at handling an extremely difficult and complex problem. He literally spent hours on line , suspiciously exactly one hour with att trying to port my number over, and additionally with Verizon support accomplishing this goal. I’m so glad to be back with Verizon and to receive such fantastic service after a horrible att experience having calls not received due to network congestion and email not loading and timing out.”
“I really like going to this store because of the service they offer every time I go, Jocelin is super kind and intelligent, she helps me with everything I need. Thank you very much Jocelin, I hope you are there for a long time.”
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“Jaime Garcia was a very knowledgeable, kind, patient and stellar employee. I needed to switch from Tracfone to AT&T and go on my wifes account with my phone. Had a 11-year-old Galaxy S7 phone that was not compatible with their network so i ended up purchasing an S24 that same day. Jaime walked me through everything, gave me plenty of time to make an educated decision and was super chill and had a great attitude throughout everything. We walked out with everything figured out thanks to Mr. Garcia. Great guy!”
“Danny at Advanced Tech was great! He was able to fix my screen in 15 minutes. Pricing is very affordable, and his customer service is top notch.I highly recommend Danny at Advanced Tech! Thank you, Danny!!”
“I RECEIVED NOTHING ON MY PROBLEM.
WE HAVE NO PHONE SERVICE.
ATT HAS PROBLEMS OUTSIDE BUT NOTHING IS DONE.
I ALREADY SENT YOUR STORE MONEY.
PLEASE, PLEASE, PLEASE, HELP ME.”
“Went in to buy some airpods and was greeted instantly by izzy, whole helped me the entire time I was there. He was very attentive and extremely sweet. Izzy made my experience at AT&T wonderful.”
“We visited the Oakbrook Terrace AT&T store looking to update a very old phone. After less than 5 minute wait, Anthony met us with a friendly smile. He patiently answered all of our questions and explained everything in detail. We left happy. Customer Service is alive and well here. We will be returning to this location in the future thanks to Anthony and Sanchez. Also thanks to the new employee working with Anthony, who was also great with us as well.”
10:30AM - 7:30PM
929 E Irving Park Rd, Streamwood
Mobile Phone Accessories
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”
“Siomara is very helpful, customer services friendly, has a passion for what she does I see how she takes care of her customer with a customer first friendly smile as she greets and interacts with the customer.”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phone Accessories
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“Helpful & remarkably patient -- willing to answer each and every question multiple times to customer's content. Work done is also top-notch -- replaced iPhone screen on an absolutely destroyed iPhone has lasted for far longer than expected/hoped for. Coming back for inevitable future phone repairs. Go here!”
“I’m very happy Aldo was able to help me out . He was able to quickly set up service on a new phone I bought . Also , they do phone repairs and the quote I received here was much cheaper than the quote from Best Buy . I highly recommend this location for fast and great service ! Thanks again for helping me Aldo !”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“10/10 very good service! I changed my phone and they helped me rescue my contacts. Very friendly. I don't know much about technology and here they treat people with respect. Thank you Sonia.”
“This place is amazing! I went in to fix my cracked screen and I got it back perfect! The owner was able to tell me what he needed to do and when it would be ready. Excellent service!”
“Ivan Pagan went above and beyond to help get my phone back working today contacting Verizon to resolve the problem . He was very patient and showed great customer service.”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
“I live 2 minutes away from the West Chicago store. I don't mind driving extra just to get great service from this store.I have nothing but great things to say about the way this store runs it's business. Always recommend to my friends and family!”
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
“I went in earlier last week to get some help on seeing if my monthly bill could be reduced in anyway and a extremely nice and competent young man named Devin was able to help me out tremendously with my particular situation.
He made me feel like he really cared and did everything he could. I would certainly go back just because of care he exhibited.”
“Cricket is annoying to the point that they are locked the unlocked phones, so when I switch to another provider, I can't use my phones. Luckily, Tony was more than helpful to fix this problem, attitude, and knowledge are what calm me and be glad I got here.
Tony 5 starts Cricket ZERO”
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“Ali did a really great job and fix my mobile in like 20 minutes which I was about to throw away because other shop person told me that it can’t be fixed and he also offer low price ?”