“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
“This was the best customer service I've ever experienced anywhere. Alex, is it unbelievable employee? You should cherish her and she just goes above and beyond the Call of Duty and she figured out how to activate my phone, which was extremely difficult due to the new technology. And she deserves a lot”
“Christopher R. was a true professional! Very knowledgeable and extremely patient with explaining the process to port over two lines. Even though the store was extremely busy on Sunday, both Christopher and his partner, went above and beyond to make sure everyone was acknowledged and taken care off. Great Teamwork! Excellent service.”
11AM - 6:30PM
621 W North Ave, Villa Park
Mobile Phones
“I recently visited the Tech Street in search of a new cell phone, and I had the pleasure of being assisted by a salesman named Moe. I must say that my experience with him was exceptional, and I couldn't be happier with the service I received.Moe was not only knowledgeable about the latest cell phone models but also took the time to understand my specific needs and preferences. He patiently answered all my questions, providing detailed explanations without making me feel rushed or pressured.What stood out the most was Moe's genuine passion for technology and his commitment to ensuring that I found the perfect device. He guided me through various options, highlighting the features that would best suit my usage patterns. His friendly and approachable demeanor made the entire process enjoyable.Moreover, Moe went above and beyond to help me with the setup and customization of my new phone. He took the time to explain the functionalities and offered valuable tips to enhance my overall user experience. It's evident that he takes pride in his work and genuinely cares about customer satisfaction.The entire staff at Tech Street was professional and courteous, creating a welcoming atmosphere. However, Moe's outstanding customer service truly set the bar high. If you're in need of a new cell phone and excellent assistance, I highly recommend seeking out Moe at Tech Street.Overall, my experience with Salesman Moe exceeded my expectations, and I am now a happy and satisfied customer. Keep up the fantastic work, Moe! Thank you for making my cell phone shopping experience a delight.”
10AM - 7PM
1104 Ogden Ave, Lisle
Mobile Phones
“After discovering that our favorite nearby Verizon store no longer existed, we were happy to find your store in Lisle. Ryan was extremely helpful and answered our questions easily. We most certainly will go there to invest in any future cell phone products or related items. Dealing with a person in person is the only way to purchase things like cellphones in our opinion. My husband and I both hope that Ryan is there the next time we go there.”
“I chose this store because of their rating and it did not disappoint! Lazar was extremely knowledgeable and personable! Gave honest feedback and reviews of the merchandise. He worked hard to make sure we got the best deal. The store was clean and had a great vibe. Another employee, George, also made the experience great!”
“Lars was fantastic.He got my text so I could receive them again. When I changed to the new plan I could Not receive. He was so patient with me and friendly. I can't say enough about him. He's been great. I will only see him. Thank you Lars.Lee Manzuk”
“Eddy has helped me set up my phone when it was being dysfunctional. I tried calling the help center which didn’t help at all and they ended up screwing up both my phone. I walked in and he helped me set it up in 2 seconds. Time is money so he saved my time in order for me to make more money.”
“The two associates I worked with were fantastic. Paul on the first day, and Derrick on the day I had the repairs performed. Knowledgeable and engaged. It is not often you run into young customer service reps in retail that are as switched on as these two. They are truly a credit to the company. They deserve raises!! I was given options, the explanations were clear and concise and honest. The additional battery replacement I was offered was also at a discount since I was there to have the earpiece speaker replaced or cleaned. It turned out a cleaning was all it needed. That kept the price down. In less than 24 hours I referred two people. I had been referred myself by my tenant.Do yourself a favour.... do NOT consider anyone else for your repairs.Now, about those raises....... :-)”
10AM - 6PM
1440 Lake St, Roselle
Mobile Phones
“This store is awesome I needed a new phone. Elliott set everything up helped get what I needed. Thought I’d be there long but I was in and out. Best phone buying experience I’ve had.”
“Very pleased with the excellent customer service at this Naperville location. My Samsung Galaxy S22 had a loose charging port. No matter which cable I inserted, they all came loose. Though his location is not nearby, I pass it often to a job site and after reading many good reviews, I decided to giver it a try. The technician was very courteous (forgot his name). If I could wait 15-20 minutes, he would let me know if the USB C connector could be fixed (loose solder connection) or needed to be replaced. He took it apart and found the retaining clip out of alignment, fixed it on the spot and charged me the $85 for his service. He could have claimed it required a new connector, order it, and charge me far more. I would not have know any better. Instead he performed professional service and charged the lower going rate. And it connects perfectly and charges very well again. Technical expertise, honesty, courteous customer service. I will refer this location to family and friends. John Lorens”
“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
9AM - 7PM
34 E 1st St, Hinsdale
Mobile Phones
“Just got home internet from this Verizon and Kendrick is the one who helped me out. He was awesome! Very knowledgeable and patient about the whole process, if you go here definitely go to him. 10/10!”
“Jesse's the best! Been there twice for new screens and saved in my estimation $1,600 by NOT getting a new phone. Twice!Very happy. Like having a new phone, for real! Thanks again, Jesse!”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
10AM - 7PM
2210 N Main St, Wheaton
Mobile Phones
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
10AM - 6PM
127 E Roosevelt Rd, Lombard
Mobile Phones
“Highly recommend this store. Had a cracked screen on my iPhone replaced. My phone was a struggle to charge because of the dust and accumulated filth. Syed disassembled and cleaned my phone. Suggested a case upgrade which I purchased as well. Great service and fix for a fair price. Phone looks and behaves like new. Thanks Syed!”
“Yaz and Jessica are awesome. They did a great job same day replacing my phone screen and were much more reasonable than anywhere else. Suppprt small businesses especially ones run by awesome people.”
“We had a pleasant and expedited experience with Josh. He was patient, detailed and pleasant. He understood our needs and steered us in the direction that’s most beneficial”
10AM - 8PM
1999 75th St, Woodridge
Mobile Phones
“Went into get my daughter a iPhone for her birthday and akhil was wonderful in helping me out way to keep him wonderful experience and it was easy he was very patient”
“Went into the store to get info for new phone. Eric Reyes was fabulous. Was very informative and since we are older people he really explained every slowly and clearlyBest consultant ever.”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phones
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
9:30AM - 7:30PM
821 E Roosevelt Rd, Lombard
Mobile Phones
“I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!”
“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”
10AM - 7PM
1435 W Lake St, Addison
Mobile Phones
“Great place and very helpful people both Manuel And Jonathon helped me in getting a new phone with also lowering my bill they are very nice and helpful young men. This store is better most store I've been too.”
“WOW! Sam gave us terrific service. He communicated promptly, and did exact what needed to be done to fix my cracked screen.I got a new case, a screen protector, and a warranty, all for a very reasonable price.Highly recommended.Thanks, Sam & Always Cellular.”
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“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”