Had a physical with Dr. Patel in Internal Medicine in December 2023. Was disappointed by her bedside manner; I was interrupted while speaking multiple times and she wasn't receptive to my ideas and suggestions for improving my physical health. I didn't feel heard and understood by her throughout the visit.
February 2024
Checked in @ 5:38 pm to get blood work drawn. Sat in lobby for an hour and then was informed that the tech left at 5:30. Frustrated we wasted our evening due to poor communication.Update: Submitted feedback directly to Duly Healthcare following their response on google maps. Will update review after receiving their follow-up.
December 2023
A big thank you to Jessica B in Duly Lab services in Glen Ellyn for her kindness, helpfulness, patience, and willingness to go above and beyond to help me with a tough situation. Her suggestions really made a difference on a tough day for me and I am so grateful.
DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care physicians and more than 6,000 team members, in over 150 locations across Illinois and Indiana we are here to serve you in all aspects of your health and care journey. We are committed challenging the expected to deliver the extraordinary.
