10AM - 1:30PM 2 - 6PM
2545 Il Route 26 S, Freeport“I lost my Debit card and called for a replacement didnt get it for like a month . I called and Dawn answered told her my situation and she apologized and told me when i was going to get my card and i did earlier than the mentioned date. Every problem i have she is gladly to assist i love her and her customer service.”
8:30AM - 12PM
715 W South St, Freeport“Have banked here a long time. Sad to see so many negative reviews I can’t imagine it’s totally the banks fault. I have always had great service and been worked with even if it was by email from another branch. I think it’s simple don’t F&@$ with them and they won’t F&@$ with you.”
“Always so kind and willing to help! I very much appreciate this branch, it's worth the extra drive past all of the Rockford branches for sure! Thanks for all you do!”
“I've worked with Mary Kaufman now for 3 years on business loans. She is very professional & knowledgeable and will help in any way she can. I highly recommend working with her on anything related to business.”
“Friendly staff, great service, personally never had issue. Especially grateful for Alicia who went above and beyond to help me open an account when I was very ill, couldn't even get out of my car, & she brought papers to sign out to my car in parking lot so I could get additional account opened when going through a divorce.”