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February 2024 by Terri Woltz
Kadee was great!
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January 2024 by Kade Edwards
Location is under new management!
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December 2023 by Nathan Bellaver
The new manager Kade was great and very helpful!
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December 2023 by Sam
My fiance was scammed out of $600. Do not go. We called the cops and they said get a lawyer. Highly recommend going somewhere else unless you like being robbed. Whole place is in on it. Won't even let you talk to a district manager cause the store manager is in on it. Stay away from Seth at Forsyth store.
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December 2023 by niti patel
THE WORST PEOPLE EVER. THEY DUPED ME INTO BUYING EXTRA THINGS AND NOW I AM PAYING AN EXTRA $100 A MONTH. THIS STORE IS THE WORST EVER --- DO NOT GO
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December 2023 by Jeremiah
Went to the store on Sunday December 3rd, hours on the door, Google and AT&T online state the store was supposed to open at 12:00. 12:00 came and went with no one there to open the store. Hours need to be adjusted to be accurate.
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October 2023 by Matt Jenkins
SCAM! My wife was lied to by the rep in store. She repeatedly asked if the additional line added would increase our bill. He said each and every time NO. PrimeComm reached out requesting info. They then acknowledged they received it (Sep. 6) and would get back in 24 to 48 hours. Yet another lie. It is now Sep. 17th! PrimeComm -do not reach out with an automated generic reply. My wife is Shena Jenkins and is the previous review. You people are doing business in bad faith. FIX IT!!!! ****- GOOGLE PRIMECOMM PEOPLE!. You see words like fraud over and over. I'd be happy to tell you where you can shove that automated response Primecomm. We'll be sure to throw our names on that list of a class action lawsuit. :)
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August 2023 by Shena Jenkins
Spoke with Andrew about getting a new phone. Although the store was busy, he was kind and attentive to all the customers. He juggled each customer and handled all their needs as quickly as possible. I am very happy with the service.
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July 2023 by Camden Cripe
SCAM ARTISTS. Buyer beware. This is an authorized retailer, not a real AT&T store so they only care about meeting their quota. I simply went in to upgrade my phone and they lied to us by saying if we added an (unnecessary) 5th phone to our 4-person plan, then we could keep the same monthly bill. OUR BILL WENT UP $160! Now we are barely outside the 14-day return policy and we are stuck with it. We went to a real AT&T store and they said it made no sense why they added a 5th line to our account. Unethical and selfish.
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July 2023 by Joni Eddy
Wonderful customer service. These guys know their stuff. Will shop there again
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June 2023 by Josie Boyer
The guys working were so nice and helpful! I will definitely come back to this location
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May 2023 by Ian Frees
Went in for an upgrade and they refused to upgrade a line because we refused to add a line to our account. We just wanted to upgrade a line not change our entire plan. It was a complete sales gimmick to add another line to our account to help their commissions out.Associates were Sarah and Drew. Stay far AWAY.
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March 2023 by Sarah Emerson
Excellent staff and over the top customer service. Staff is straightforward and honest. Thank you for all your help
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March 2023 by Bernadette Gibson
David was great setting up my email on my new device I bought in Iowa
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February 2023 by Vickie Smith
Seth and Blake were exceptional. I had an issue with an extra phone number on my account and they had it removed. They are the best.
