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January 2024 by Jacqueline R.
I went into Marshall's today on Main and McCormick in Evanston. Marshalls is my FAVORITE go to store because of the clothes and prices. I was excited to shop for my interview tomorrow. I gathered a couple of items I wanted to try on, however when going to the fitting room there was no associate there and all the dressing rooms were open so I assumed I could go in. I was already halfway undressed when Annie the employee starts banging on the door like she was the police asking how many items I have . I said oh I'm sorry nobody was here as I was dressing to open the door and with the nastiest attitude she says well I'm here now. So I open the door and show her how many items I have. She stood outside guarding the door as if I was going to take off with the clothes when I was just trying to show my partner the outfit to see if it looked good or not. she turned around to look at me up and down with such a judge-mental face. I don't go to Marshall's to be treated in such manner. She seemed miserable and irritable but it's not my fault that she was not guarding her station the way she should have. People with attitudes like Annie should not be working in a customer service setting. I have managed various retail stores and have never spoken to a customer in that manner nor allowed my associates to speak to customers in that time . Annie needs A LOT more training with her customer service delivery if Marshall's wants to create clientele retention.
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January 2024 by Mohammad Shahid
I love it
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January 2024 by celeste caicedo
I love
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December 2023 by Raveena Kingra
Monira T a coordinator carrier tricked me into getting another credit card when I already had one…now I have to call and cancel because she made it sound like I was “upgrading” my master Tjx card.
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November 2023 by Jasmina R.
This is my go-to Marshalls. I always find things I need and things I don't need , but end up convincing myself that I need them. Great selection and friendly staff.
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September 2023 by Apostle Marvin Nurse, Jr
I like that this location have some many nicer items than some of the stores in the city....
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September 2023 by Tonjia Linderoth
This location is usually well organized and clean. Like stopping in once a month to see what is new. Our pet beds and fatigue mats always come from one of these stores.
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August 2023 by brigido Rojas
very good service thank you lthe cashier very professional
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July 2023 by Blink 4style
They are scam. I went instore to buy a plant stand. I saw this stand it has no other tag than the clearance $10. It does have scratches. Also it was placed with all the other plant stands ranges $7.99 to $9.99. When I went on cashier. There was a lady. She asked this other cashier. About the price he acted wired. He was like this is not a right price. I was like what is the price of this stand. The lady called someone and took a while and man said $12.80 excluding tax . Don’t go there they price manipulates. They put clearance tags on items which doesn’t have any other tags and when you will take it to the cashier they want to sell that thing on regular price. Because no one would buy a used looking item on regular price they put fake clearance tags. Also, the customer service is worst. I am attaching a picture of a plant stand which doesn’t have tag. Along with all the others
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June 2023 by TLS
Stopped here with my mom. Found a couple of nice tops. This store usually has something you may walk out with. The prices are fair yet still stylish. Prices are on the up tick, so you may be able to catch a bargain here. The cashier was extremely friendly and complimentary. Was a line to check out. However, that's a normal thing today as it's hard to find help. Enjoyed browsing this store.
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June 2023 by Muhammad Ahmad Rathore (Ahmad)
I had a problem with billings. The manager was excellent in trying to solve the issue. It's a good place for clothes are reasonable proce.
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May 2023 by Agent L0KEY
Considering the higher end products for sale here the store still feels shabby. Sometimes prices are not easy to find. As a plus they do sale some furniture.
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March 2023 by Pamela Stavinoga
Store laid out nicely. Not enough dresses compared to Ross. Interesting condiments and holiday indoor decorations
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March 2023 by Michael Lipman Photography
I actually found a pair of Merrell shoes for a bargain. So if you need soap and suit cases this is the place,
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December 2022 by Adam Lebin
I like this Marshall's. Always able to find some good deals on name brand stuff. clothes and kitchen wear. Very clean and well kept. friendly staff as well.
