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October 2023 by Maeva Braxton
This particular Ace felt like a good old-fashioned hardware store. I walked in, and the smell of nostalgia hit hard. Customer service was excellent, and everyone was friendly.
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October 2023 by Ariana Patchell
She was patient with all my questions and took the time to answer all of my questions. Will pictures once the project is complete. Thanks for all your help!
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September 2023 by Amy Landolt
They always have just what I need and usually some things I didn’t know I needed until I saw them there - like fairy bulbs. The employees are very knowledgeable, helpful and friendly.
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September 2023 by Bruce Yeager
Great selection and fantastic service. This is the place to go for advice, service, and selection. Spending the extra few dollars is always worth going to this store.
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September 2023 by TW
The store is HUGE. It has everything, including really great employees.
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September 2023 by CaliburSoul
Staff was very friendly and helpful assisting to ensure that I got the right product
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August 2023 by John Fiebke
Take that two-star Home Depot. You can actually find things here. The staff is helpful and actually knows things. And the whole place isn’t crammed with useless junk while not having basic tools. Plus the screws and bolts and fasteners section is a dream for fix-it nerds like myself.
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August 2023 by Solomon Humphries
Does NOT do knife sharpening. They send them out, takes about a week. Better off finding someplace else to sharpen knives.
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June 2023 by Sam Smith
Location of the most historic store in downtown Evanston. Fascinating inventory!
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June 2023 by Annie Amann
Sadly I was a very needy customer who had a lot of questions and needed a lot of help, but every employee working was happy to assist me. They have an amazing selection of items for the size of the store, and the online pickup system is so convenient. I'd come back any time.
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June 2023 by Laura Battersby
Do not give this Ace your money! They say Ace is the helpful place but this Ace is the condescending place where they will embarrass you for asking a question about a tool. Surrounded by a group of male employees mansplaining how a saw works while leering at us. As a woman I will never return. Thank goodness for their employee Gail who is kind and helpful.
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June 2023 by Deborah Lawson
Some workers are very helpful but some are aggressive and don't care. Overall ok but Homedepot at Devon is much better
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June 2023 by Lauralea S.
I was in dire need of fixing my honda accord's remote keyless tab. I had no idea how I was going to fix it and was panicking. After getting the name of the battery from Google, I decided to head over to Lemoi Ace Hardware to buy the battery. Well, not only did they help me find the battery right away but the wonderful man (Dave?) removed the old battery and installed the new one. When I offered to tip him (twice), he politely declined. He then showed me the other items I needed to purchase. I walked out of that store SOOO happy!
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May 2023 by Olin Wilson-Thomas
Most employees are fine, but a few are extremely rude and snarky. And if you’re looking to return something, beware! They will ignore their return policy and won’t give you your money. So if you’re not sure you need what you’re buying, shop somewhere else.
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May 2023 by James CLEESE
Gotta love this place... always helpful people inside. As far as hardware stores go, this place is a go to spot.
