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March 2023 by A Ghogh
Very helpful. Great customer service.
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December 2022 by Akil Ghoghawala
Very helpful. Great customer service.
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November 2022 by Satish Patel
Extremely bad service. Had placed an order for service in the morning. No one called me. I called again at 2 pm and lady put me on hold and disapear in thin air. No one answer my phone call. I gave them one star but they do not deserve it. NOT A DEPANDABLE SERVICE. DO NOT DEPEND.
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May 2022 by Sarah Atkinson
Great experience with very nice people. I emailed to ask for a quote after my Brother home printer jammed, and Lindsey responded right away. Dropoff was easy and the machine was fixed in just one business day. When I picked it up, the technician, Jake, took the time to walk me through what had happened and show me how to troubleshoot for next time. Repair price was very reasonable. Would definitely recommend and use again.
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April 2022 by F S.
Really, really, REALLY excellent business! It seems like today everyone wants to throw stuff out, or not put the effort into maintenance, or charge an arm and a leg to do it. This shop, Laser Service, delivered SAME DAY SERVICE (part was in stock) and for a labor charge that I haven't seen since the early 2000's. As an independent contractor, I need affordable service providers who do it right the first time and with a smile. The fact that they're an authorized service center in a very convenient location is icing on the cake. These guys delivered. They'll be my only choice if I ever need a printer repaired in the future. Thank you!
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February 2022 by Chris Tieri
Our company has worked with Laser Service for years, they're great.
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January 2022 by Wendy Wojcik
We used Laser Service for our Xerox printer at our office in Buffalo Grove this week. The technician, Lindsey, was AWESOME!! She was professional, friendly, helpful and got our machine working again. She also told us of some supply items that we would need in the near future to keep our machine working and had time to order them before we would have any further issues. We highly recommend them for service!Their prices are very reasonable as well. Overall a GREAT EXPERIENCE USING THEM.
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January 2022 by Michal Henry from Husar Abatement
I spoke to Lindsey today and she was the nicest, most helpful, honest and knowledgeable person that I could ask for! I will defintely call them up the next time I have a printer issue and I will recommend their service to anyone that asks. Thank you Lindsey!!!
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April 2021 by clinton nelson
Very good service, great people!
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March 2021 by Gary Daugherty
The best customer service I've had in a long time. Took the time to help me understand all of my options, so I could make an informed decision. Thank you for the great service!
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October 2020 by Jamon Heller
Lindsey was helpful and honest regarding my options to repair my HP LaserJet.
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August 2020 by Beth Osborne
They fixed our HP LaserJet printer the same day! They told me exactly why it wasn't working, were honest and fair and much more affordable than buying a new printer....or buying ink for a cheap printer. Wish I had brought my broken printer to them MONTHS ago!
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August 2020 by Alan Mieli
Always there when i need there service and support, Thanks Much!
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June 2020 by Joel Weinert
When they fix a printer it works perfectly. When they order parts for us, they are the right parts and they arrive promptly. They communicate the status of repairs promptly. I couldn't be happier with their work.
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April 2020 by John Zei
I needed an emergency printer repair In the midst of the of the virus shut down and Lindsey and the great people at Laser Service came through, getting a "no contact" repair which required ordered parts completed quickly and efficiently. Great service and great people to deal with.