10AM - 7PM
2510 N Randall Rd, Elgin10AM - 7PM
12102 IL-47, Huntley“I recently had an issue with my phone that for the life of me I couldn't figure out. I spoke to Ismael about it over the phone and he immediately offered to help me over the phone or in person if I chose to come into the store. I went in and the problem was resolved within 5 minutes! This made such an impression on me that I had to take time out to write a review because most business employees would only help you if you're coming in to buy something or if they thought they could sell you something. Way to go AT&T of Huntley!! A special thank you to Ismael for your professionalism, kindness and consideration! Once I'm in the market to shop again this will be the store to get my business.
SW”
10AM - 8PM
312 Randall Rd, South Elgin“I needed to pick up new iPhone and have data transferred from broken phone. Mike at the South Elgin Store helped me out and it was fast and easy. I had to return to get help with Apple ID mistake I made. Mike again was there to help me restore my ID’s data! Thanks Mike! Suzie H.”
“Scott was very helpful! We came in with a long complicated lists of things we needed done and Scott was able to help us with everything in a timely matter. I recommend this store!”
“The staff was wonderful! They exceeded my expectations. I was also impressed that they got the work done sooner than anticipated. I highly recommend CPR Cell Phone Repair of Elgin.”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
“Jose is amazingHe provided excellent customer serviceHe is very knowledgeable about Boost Mobile products and plansI will be back to this store because of the excellent service Jose provided”
“Alex was great! Speedy and very friendly! He made sure we were fully happy before we left! He even helped my son with the screen protector! ?? Couldn't be happier with my last two in store experiences at this location!”
9AM - 9PM
12320 IL-47, Huntley“Great experience and customer service at this Verizon location. In particular, Matt V was professional and awesome with setting up myself, my son, and my mother with new phones. Matt made the entire process smooth and seamless.”
“Alexander & Rosa were extremely friendly, knowledgable and patient during my visits. I had an unusal task for them and they solved it with flyinh colors. Went back a few days later with an issue and they were just the same and solved it quickly!! Highly recommend!!”
“Nick was very nice and friendly he was very helpful and provided great customer. The store closed at 7 and he stayed more than that just so we could be helped with.”
“AMAZING!!! I had my screen fixed by Cubano and he had amazing customer service. They fixed my phone screen in 40 minutes and at a good price ! They also gave me a screen protector”
“This is a great shop! The current crew, especially Brandon, are smart, friendly, patient and have the single focus of getting you what you want and need. Good old fashioned customer service!”
“Casey was patient in my unique situation and helped me solved the issue. Her excellent customer service even helped others while we waited on my situation to clear up.”
“I was so impressed with the mobile repair service I received. The technician was friendly and knowledgeable, and the repair was done quickly and efficiently. Highly recommend this service for anyone needing phone repairs.”
10AM - 7PM
659 S Sutton Rd, Streamwood“Nick was exceptionally excellent with his customer service skills and very patient with me and helped with his problem solving skills and his knowledge! Love the customer service he provided !”
10AM - 7PM
920 Villa St D, Elgin“This place is awesome great customer service by Jessica. Not only that she helped us with all the issues she was also kind enough to explain everything to us in full detail. Got a phone for my sons birthday Jessica actually went the extra mile great customer service great atmosphere great place to do business with. If you are shopping for a phone and for great customer service please visit this location lots of other Boost Moble‘s are not the same this one takes the cake thank you again Jessica for your time and your professionalism.”
“The ladies here are very helpful and patient the couple times I and the girls were so kind to even help me make a new email account my old one was getting so much junk.”
9AM - 7PM
1125 S Illinois Rte 31 F, Crystal Lake“Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!”
“Mohamed was served us today at Metro PCS by T- mobile at Elgin! We're so happy to get such professional services !!! Mohamed is wonderful guy!!! Thanks you a lot!!”
10:30AM - 7:30PM
6 S State St, Elgin“Service was awesome. Was at another cricket store in Elgin. Not helpful. Pedro Martinez assistant manager was so helpful. He needs a raise. That's the kind of service that makes a business successful.”
10AM - 7PM
691 E Chicago St, Elgin“The guy at the store had my cracked phone screen fixed with in a hour only place that would fix my phone e screen for 50.00 other places wanted up to 300 to fix my phone screen”
10AM - 7PM
2734 New, Sutton Rd, Hoffman Estates“I’ve written maybe 5 reviews in my life, but this is one I HAVE to write. The Verizon Hoffman Estates location is the very best of the best! The manager, Jesse, knows his stuff! He’s helped us; he’s helped my elderly parents. We’ve added lines, changed phones, ported over numbers, you name it. He explains everything clearly: options, the steps we need to follow, and what to expect. He’s patient, kind, and fun to work with! His crew is so helpful, too. (Shout-out to Jacky!) With as much as we rely on cell phones, it’s essential to have someone to trust. Jesse is that someone and his store is that place.”
“I had the best experience as a customer in this store by far.. Javier Olascoaga Jr.Is such an amazing store manager, he was so professional, knowledgeable and patient and so helpful. Never once did we feel rushed, he gave us his full attention and support from my father’s phone my watch to helping us with the best possible plan for an internet tower . Thank you so much for all your help and support definitely worth the drive from Palatine. ?✨”