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November 2024 by Barbara Oparah
I just purchased a mattress, and other items from Mattress Firm, and my experience was delight. I must say I didn’t want to leave. Outstanding customer service and knowledgeable of the
Product. Angel and Debra receive a 100 percent from me. Thank you, ladies. A great duo.
Barbara
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October 2024 by Yareli Perez
Great customer service and knowledgeable
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October 2024 by Gina Neri
Debbie was both friendly and personable. Helped me in picking the right mattress for me. Good experience!
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October 2024 by Larry Espel
Jim was very helpful as we found a mattress and accessories that fit our needs, comfort, and price. Excellent attention to details and not pushy.
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September 2024 by Debbie Karpus
Friendly, helpful, knowledgeable staff!! Great experience !!
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September 2024 by Tianjing Han
We have had great experience when buying a new mattress from this Mattress Firm store in Downers Grove. We highly recommend Oscar. Oscar is very helpful and professional throughout the buying process. He is very attentive to details and listens to our need. Oscar has made the mattress buying such a pleasant experience for us. Thank you so much, Oscar.
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September 2024 by Bonnie DelGobbo
Very helpful and not pushy
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September 2024 by Ken Williams
Debbie was awesome! Very friendly and helpful made the whole process very comfortable. Gave a good price on great bed. If your looking for a new bed, highly recommended. Thank you Debbie!!!!!
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August 2024 by Karen Ganz
Debbie was wonderful. Took her time explaining each type of mattress and their prices. Great experience.
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August 2024 by Kelly Shiell
Great service to help us find just the right mattress!
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August 2024 by David Johnson
Mattress firm was great. There credit company sucks
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August 2024 by Torris
Excellent experience! Staff were kind, and very knowledgable…Will def shop there again
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July 2024 by Cailin Aguayo
Debbie helped us. She had us in and out within 20 minutes and honored a promo code I found online. Very sweet and accommodating, bonus - she was great with our toddler too!
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July 2024 by Eileen Logan
We worked with Roger and Oscar and both were extremely knowledgeable and helpful. We never felt pressured to buy (which is always a plus and is more likely when we will make a purchase). Purchase and delivery were smooth. It was a positive experience overall.
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June 2024 by Marisa Tompkins
Buying a mattress at Mattress Firm was a pleasure and painless! They allow you to try any mattress you want and they are super helpful. They also provide top quality mattresses at a great value. Oscar was a fantastic sales associate- very helpful!
