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December 2023 by Jason Lenox
We purchased a Mongoose Van Pack Jetter and used it once in April. Then it's been stored indoors with a total of 7 hours on the unit. The unit would start and shut off after 15 seconds. We called Paul whom was our second salesman since the first never followed up or even showed us the operation of the unit. Very disappointing indeed. After speaking with Paul, he called a technician on a 3 way call and they tried to trouble shoot the issue to no avail. What was incredibly shocking to us was that they said the problem was ours to deal with on the Honda engine that was supplied with the unit. The jetter is brand new and was only used once! We thought Sewer Equipment was reliable and stood by their equipment, however, we quickly found out that was not the case. It turned out to be a $27.00 fuel soleniod that was the issue. Sewer Equipment should have stood by their equipment and offered to bring the jetter back to service or should have arranged for it to be looked at by an authorized repair facility instead of just stating it's not their problem. Perhaps we are not important enough as a larger municipal purchaser, however, the almost $30,000.00 we paid for a jetter that only worked one time is an extremely important enough issue to us. There is more I could go on about with the lack of support we were given, however, you can definitely see what happens when there is an issue with the jetter. This is a serious regretted purchase and I suggest that you do your research about how a company stands by their products before considering a purchase from Sewer Equipment/Mongoose.
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September 2023 by Blake Matzdorff
Sewer Equipment has awesome customer service, and builds some of the highest quality equipment I have seen!
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September 2023 by Brian Grabow
Great team to work with and has excellent service & parts!
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September 2023 by Meagan Meyers
If you are looking for equipment that is high quality, look no further. Sewer Equipment takes pride in everything they build from trailers to big vac trucks. The simplicity behind their equipment is a huge factor! Simple to operate and simple to maintain = Winning! They are your one stop shop for big and small sewer cleaning equipment - the varieties they offer are endless. I highly recommend them to everyone!
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September 2023 by Thomas Hay
As a distributor for Sewer Equipment I will say it is one of the best products I represent. Coming from the contractor side of the industry it is easy to sell the concept of simple, safe and reliable. Along with the great equipment I am fortunate to have the knowledge and support of Tom Hochmuth as our rep.
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September 2023 by Jason Lynn
A very professional, knowledgeable, and efficient company. They provided top-notch equipment and solutions for our sewer-related needs. Their attention to detail and commitment to customer satisfaction really stands out. I highly recommend Sewer Equipment of America to anyone in need of high-quality sewer equipment and exceptional service.
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September 2023 by Chris Young
Best product on the market. Sales staff is super knowledgeable and always there to help troubleshoot any issues. Once you get this product in front of you, you will see why it is the product of choice.
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August 2023 by Graham Couch
Outstanding company with great products!
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August 2023 by Justin K
We (Jet-Vac Equipment Company) are a distributor for all Sewer Equipment products, and I must say that my experience dealing with this company is nothing short of exceptional. Each time we reach out to them for assistance, their team is prompt, professional, and incredibly knowledgeable.I am impressed with the top-notch quality of their equipment. It is evident that Sewer Equipment takes great pride in providing their customers with simple, easy to use products that are not only efficient but also built to last.Furthermore, the team at Sewer Equipment demonstrates exceptional customer service. They were always available to answer any questions or concerns we have promptly.Overall, I cannot recommend Sewer Equipment highly enough. Their dedication to excellence, commitment to customer satisfaction, and top-notch equipment make them stand out from the competition. If you are a professional in the industry in need of equipment, Sewer Equipment is the company to trust 100% -Justin Kohl - President
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August 2023 by Jim Lobaito
Durable, Reliable, and Simple to operate are the universal praises from our customer about the entire Sewer Equipment product line. That is supported by a complete stock of parts and 24-hr technical support.If getting your work done depends on your sewer equipment, then you can depend on Sewer Equipment to perform.
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July 2023 by Ray Carter
I've been dealing with Mike with mongoose for only a short period of time but I have ZERO complaints about his knowledge of moongoose jetting and his customer service is outstanding, Mike is up front and he won't lead you in the wrong direction.
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July 2023 by Sonny Boyce
Mike Dennison has helped us purchase the last seven hydro-jetters that we have purchased. He has been very helpful each time in the entire process. I highly recommend Sewer Equipment and Mike Dennison if you are in the market for new equipment!
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July 2023 by heath wooley
Mongoose Mike was wonderful to work and provided a full in person demonstration. My jetter works flawlessly and does and amazing job !!!!!
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March 2023 by Laurie Pletsch
Mike Dennison is an absolutely fantastic salesman. He trained us on our mongoose and we have been happy ever since.Carl B Seeds Inc. Sewer & Drain Cleaning Specialist in Owings, MD
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March 2023 by Amy Spade
Mongoose Mike is always available to answer any questions . He is very Personable, and Knowledgeable. We have had our Mongoose for many years now, great piece of equipment .
