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January 2023 by stella djokic
I had the best service ever! Chris is attentive, helped me with my needs to a new phone!! I recommend !! Thanks Chris!
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December 2022 by Mary Perliçk
What can I tell you. Came in with so many issues with my previous provider. Mario and Chris helped me with everything possible and offered me what I needed and switched me over to TMobile. It's been great experience so far from store staff to TMobile network. I came in thinking that I would spend so much money. They asked me personal questions about what I use the phone for etc. They gave me a promo phone which was for free. I recommend this store to all my friends and family. I literally was down the street few weeks ago and they didn't even greeted me. This store is worth more stars than 5.
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December 2022 by Carmen Joseph
Chris was amazing. Went into the store from xfinity. He helped me and explained everything. My icloud was locked apple couldn't even help me. He was able to do all and beyond what I was expecting. Great job tmbile for having great employees at your stores.
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October 2022 by Kristina Lenz
Went to Rosemont location and left after 5 minutes they didn't greet me and didn't know anything. Came here and what a 2 different locations. This location has amazing staff. Mario helped me with upgrading and transferring my data and ask all the right questions. Got me the right sets of accessories. I had so many questions and he got me all the answers. Just amazing place. Thank you.
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September 2022 by Connie Calabrese
Chris helped me at Tmobile in Des Plaines. He was so helpful,friendly and funny. He greeted me the minute I walked in the store. Chris also made sure other customers who walked in were greeted right away while with me.He answered phones while helping me at the same time.Just a super sweet funny guy!
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September 2022 by Alicia Brzezinski
Susana helped me unlock my daughters phone even after canceling Tmobile. She was so beyond sweet and helpful. If you know nothing about phones like me, go to her for help!!
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September 2022 by Matthew Pivovitz
Terrible experience. I tried switching to T-Mobile from AT&t and the staff was so rude I had to leave the store.They were just joking around talking with their friends in the store and while I had AT&t on the line trying to give me my transfer pin, The girl was so preoccupied with her friends she couldn't even write the number down as it was being told to her from AT&t.
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September 2022 by Ana Gomez
After going to different T-Mobile locations we decided to go here as our last option and we’re glad we did, Susana gave us the best service she helped us patiently and kindly throughout the whole process.Thank you Susana ☺️
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September 2022 by Lisa Forti
Thank you ! Awesome customer service from Mario and the owner . Had to buy a phone for my sons birthday and came back the next day to exchange for an I phone super patient and knowledgeable helped me with set up start to finish both times super appreciated! Grazie !
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August 2022 by Lorena Sanches
Went in to see new phones. Matt greeted me right away and was really helpful and his amazing energy. Asked me what type of phone I was using and asked me what would I like to have different on the new phone. After all that he should me the new flip samsung phone. And as well a watch was is on promo. I love my new phone and watch. Amazing t-mobile employee. Thank you Matt and the rest of the staff
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August 2022 by Merle Sonken
Chris was Amazing! He helped me set up my home internet at the store and walked me through the steps. Great Customer service!
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August 2022 by David
Love the free things! Although I wish they didn't remove 3g, ever since I have had major connectivity issues, and all my friends aswell.
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August 2022 by Kathryn Murray
Chris was amazing. Was paying a lot of money with my old provider. He first asked me simple questions to know what my needs are and my daily live routine. Got me nice phone, since I watch and play lots of games he also got me promotion tablet, and since I forget to charge ,y phone he got me watch on promotion as well and amazing accessories. He spend over 2 hrs going over the gadgets and explaining it to me. Thank you chris
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August 2022 by Briseida Lagunas
Susana was amazing she was able to hp me choose the right device for me. She was also able to transfered everything for me.
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May 2022 by Gregg Olson
Betsy was absolutely wonderful. She has the patience of a saint and answered all my questions no matter how obvious the answers were. She transferred my data and contacts, and set up my new phone. I couldn't be happier.
