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December 2023 by Joe T.
This is a poorly managed shop. I should have honored the its 2 star rating before I scheduled my online appointment for wheel alignment. I arrived at the location 15 minutes earlier. Stood in line for 2 minutes waiting by myself while both reps are busy looking at their computer. None of them is professional enough to say "We'll be with you shortly". Finally, one of them freed up and willing to help me only to tell me their wheel alignment guy is not there today. I asked, why didn't you guys call me. The lady rep says we don't look at our online schedule. That tells me their workers are not in sync with their online line of business. Yikes :( :( :(
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November 2023 by Sue C
Service exceeded expectations on my son's car that I decided to have work done on my car too.
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September 2023 by Aln 5hgf
It happened that the tire needed to be repaired, but half an hour before closing the staff practically looked at the clock to go home. And the staff does not accept orders for repairs. That's why I don't want to come here.
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September 2023 by David C.
Don't be surprised if you get attitude from the lady that behind the desk I came in just to get a tired patched and she just had this negative attitude wouldn't even make eye contact wouldn't recommend she told me it would be about a 1 hr wait for a tire patch never going there again.
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September 2023 by Megan Ruth
Easy to book an appointment and great communication on any issues! Samantha and Andres were very helpful!
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September 2023 by Nancy Flores
My dad got rescheduled and shows up and mechanic wasn't there. No call, very unprofessional.
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August 2023 by Theresa Pytlewicz
Made my appointment online. They were on time in servicing my vehicle. Very quick service with no issues! Thank you.
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August 2023 by susan schimanski
Great experience except for the unexpected work I needed done. But Jose made it less painful for me and really went above and beyond to make me a happy customer!!
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August 2023 by Dee M
Had an appointment today at 1 o’clock for my granddaughter Francesca when we arrived, they all attend to another car that was outside in a hole and told us sorry we have to wait two hours now, so my appointment didn’t matter to themAweful service!!!!
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August 2023 by Michael P.
Got a nail in my tire.Went to pepboys.com to pick out a new tire and made appointment to have it put on the car.When I arrived for my appointment, I was told they did not have my tire.What a waste of time!
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July 2023 by Marty Thomas
Great Service. Their free inspection showed I should replace my brake pads sometime in the future. With over 70k on the original brakes, I knew it would happen sometime. Since the rotors were still in good shape, I decided to replace the pads and save potentially $500 down the road on rotors. A hour and a half later the job was down.
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June 2023 by Brianna Buttell
Wonderful team! Fast and efficient and got my car fixed in no time! If needed, definitely would come back!
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April 2023 by Isaiah Neumann
I drove about 1 block and all the lights on my dashboard turned on. My car won't accelerate past 4k rpms and the transmission shifts extremely hard. Delivered it for an alternator and valve cover gasket, end up going back with a car that barely gets to 50mph.
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April 2023 by Herb Aji
The guys are really helpful and insightful with their product knowledge and service give. Jose and Miguel are really team players in the place. 10/10 would recommend them!
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April 2023 by Mark Ptak
Jose is great, fast and great work on replacing all 4 tires on my ram. Highly recommend them.
