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March 2024 by ELI BAK
I came in on 2/20. The associate who helped me file my taxes was nice, but he struggled with my regular W-2 forms and needed help understanding a portion of the forms. After over an hour, we finished, and I was getting a refund of X amount. I left happy just to have it out of the way. Fast forward two weeks: I called in to check the status of my return, and the receptionist stated that my return is open and yet to be submitted. In the two weeks since, I have not received a single email, notification, or phone call regarding my 'open' return. You can easily pay over $200 for terrible service. Just do it yourself and save the money.By the way, I've also checked the online portal, and I'm not even on there. What kind of joke is H&R Block?My only takeaway is that they're nice.
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March 2023 by Mephala Le Triste
I do not recommend this location or their "experts" in the slightest.Went in to file, they argued with all my information. Even with my CORRECT return from last year that I filed to HR.They then try to file me incorrectly, tell me I won't get anything back (which I know can't be right) and then proceed to refer me to another HR.I'm frustrated. I know something was done wrong so I tell them to just return my paperwork and then call the ACTUAL IRS.IRS confirms they were about to screw my taxes and told me exactly how to file. I went in to get the paperwork and they still continued to argue with me. Lady tells me she's been doing this for 30 years yet somehow is still wrong according to the IRS. Who told me I was lucky I didn't file how they were telling me to. End of day, go somewhere else. These people have no idea what they are doing. I also suggest that if you had your taxes done here, get a second opinion. They don't know how to handle certain returns and they should just say that instead of arguing with the LITERAL IRS.
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March 2023 by Husky 747
Sherry was excellent and was very knowledgeable. I made a great choice getting my taxes done here and would recommend this H&R block to anyone.
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April 2022 by Randy Krzysczak
Cuz every time I go there the people are very professional do an excellent job
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March 2022 by E G
Joseph Ansel was my agent and he did a very good job doing my taxes in a professional and timely manner. He was very polite and kind. I will continue to come to him to have my taxes done.
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March 2022 by e c
Bill was and is the most helpful tax preparation expert I've ever had.
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March 2022 by Ryan Beucher
Bill Brook did an amazing job on my taxes again.
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March 2022 by carol B
Bill is a great preparer and very knowledgeable.
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March 2022 by Steve Fratamico
I have already set a appointment time for 2023.
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March 2022 by almighty c.
I really don't like leaving bad reviews because I like to give people the benefit of the doubt but I feel I need to warn people about this place. The first time I tried to make an appointment I couldn't understand the woman on the phone and I didn't even understand what time my appt was for so I called back and another woman answered and she assured me they could do what I needed done and said I would be receiving an email and text to upload documents online and a reminder and confirmation for my appointment. I didn't receive any text or email and it was because they didn't have my updated email and phone number AFTER I gave the young lady my phone number and email. This place is a joke. I had such a bad feeling, then I came and looked at the other reviews for this place and now I see why my instincts were telling me not to come here. When I called to cancel my appointment the woman asked if I wanted to reschedule and I said no and she didn't ask why or anything ( they probably deal with a lot of no shows and cancellations) and said ooook like it was my loss. There are thousands of other places to get your taxes done in the Chicagoland area do yourself a favor and don't go here.
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February 2022 by kristofer ainsworth
Client experience was wonderful. The prices are a little steep though.
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August 2021 by Essie C.
If you have an easy return, go here. If your return requires anything out of the norm, RUN and find a real tax return specialist. This place is like the Walmart of the retail world, if you need more than the basics, this is not the place for you.
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June 2021 by Joe Brush
Ms. Minert was patient, considerate and professional. She is a straight shooter who keeps her promises and works very hard.
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June 2021 by Jovalle Puhrmann
H&R block has always been complete and thorough regarding my tax returns
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June 2021 by Chris matza
Because of the great service the H&R block gives.
