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February 2024 by Willa J Hartman
They can't get a package to you first They sed they couldn't get to me because of the weather then can't get they could not because of address then they lost it
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April 2023 by Joshua Smith
Always had helpful individuals and quick service.
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March 2023 by Harold W.
Great service It is a bit far away from my home but they do nice work. Excellent snail mail. Clerks work hard and do a good job
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March 2023 by Christa Logsdon
I haven't always had the greatest visits, consistently, over the years, but my last few have been nothing short of stress free, & extremely pleasant thanks to a wonderful employee by the name of Diana. She is truly one of the nicest ladies I have ever dealt with in the government sector, & she goes the extra mile to make sure your package is secure. Love her positivity, and speedy service.
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January 2023 by Scott Richardson
The employees here are very rude. If at all possible visit your any post office outside of decatur. I visited for years and they are not good.
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December 2022 by Jessica Williams
My significant other recently moved in with me an we did a change of address over 2 weeks ago. He's still not getting his mail and I've been up to this post office 2 times already to complain about it. The supervisor doesn't seem to care and it's frustrating when I did all the necessary steps and still can't get anything done. I will be making calls to the postmaster and higher up to get this matter resolved
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December 2022 by May Ray scrubbie galz
Very clean nice people I've not really ran into a real person except maybe one time that's good that many years and had maybe one or two people that were rude
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October 2022 by Becky F.
E-mail says pkg. delivered in or at mailbox. Is not and it is a pair of winter boots...why would not bring back to house? Need to find them
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October 2022 by Julienne Mira-Barrientos
Had my child's first passport here. Excellent service! All was done in less than 5 minutes ?
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October 2022 by Tammy Hoffman
The staff are out going and great to work with any mailing issues
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September 2022 by I Dont Care D.
I usually have good service from them especially since Ive been dealing with them for 10 yrs now. I ordered an Amazon package that was supposed to arrive on a Wed and I checked my mailbox( its locked so its not there) I called the Mound PO and they said the carrier had trouble opening the boxes and the maintainance needed to come fix it, Okay so I was exspecting it the next day, so I called again because it wasnt there, so after talking to three different people and no answers Im told that my package was left at the door by the carrier( I never saw a thing) so I call again on friday afternoon and the guy who answered had an attitude. For days on Amazon and USPS sites said it was in mailbox( it wasnt and I never saw a package outside my door either. Iam disappointed in Mound PO this was clearly poor service on their part especially when I checked outside my door numerous times, and in my mailbox and my package was not there..... Horrible Horrible!!! They are the worst and Ive lost faith in them... Sad!!!
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June 2022 by Bobbi Mccoy
They lost my package and says they shipped it out but they didn’t obviously because I’ve been tracking it and no updates at all since I dropped it off So obviously they stole it or lying about something idk but I’m so mad I hate this post office I wouldn’t suggest using this post office on wish I would of mailed it out elsewhere
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March 2022 by Ronny B.
They got my packages out and to the right people, and they got me my packages easy. That being said, there's always merit to the experiences of others.
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February 2022 by Eddy Rhodes
Withholding mail cause the carrier says there is no clear path but my neighbors have received their mail without clearing off any snow. I've had a path cleared out for a week now and the carrier still refuses to deliver. So I went to the main hub(here) and got ZERO help the supervisor had zero clue as to what to do or say and told me I could come back at 3:30 to pick up the mail that I have emails saying was being delivered Saturday.
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July 2021 by L C
The young lady who worked behind the counter between the hours of 10am-11am was very gracious and kind! She showed great patience and was very customer oriented.