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May 2023 by Da Ciao
Many pumps are broken, the remaining don't take credit cards. Be wary of the panhandlers.
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March 2023 by travis kelley
I generally get my Shell gas there, using GasBuddy app. Over and over, the card readers don’t work and you can’t get a paper receipt at the pump. Once, the card reader froze up on me and I was concerned it left the pump open for others to use, on my dime. When I went to inquire about it, I was met with an argument, as thought I was accusing them of scamming people. I wasn’t. I was just trying to make sure the transaction was completed and closed out. I just got disgusted with her and left. Nothing bad happened, at least.
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March 2023 by Barney Goforth
The customer service reps are arrogant and disrespectful. They need to be replaced.
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October 2022 by Larry King
I want to let everyone know......there are good people who work at this respectable business....and some that are not.....I would go on down the road.
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July 2022 by Cheryl Agee
Friendly service. Lots to choose from snacks ,drinks gas.
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June 2022 by kenny fleck
Sign says open until 10, employee mopping and telling me they are closed at 940.
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April 2022 by James Hunsicker
Lowest price for diesel that day
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February 2022 by Steve Business
It's a gas station, there are no shells. 4 stars!
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February 2022 by Johnny Hålō
Sale prices are never honored. The cashier will tell you that there's $.88 sales tax on a $5.00 purchase when you tell them your item rang up for $5.38 before tax instead of $5.00, straight face claiming sales tax is a whopping 17.6%. When sales tax in Decatur is actually 9.25%. And make sure you wear a face mask or I guarantee you won't get both feet inside this gas station. They don't play games with your health, only your pocket change. Sometimes they randomly shut down all of the credit card terminals at the fuel pumps and force everyone to come inside and hopefully you know how much fuel you need and you're wearing your face mask. And when this happens, if you decide to purchase an item from inside the convenience store, fuel is rang up separately and you can't even take advantage of your rewards for being a loyal Shell customer but then again why would they care about you saving $.05 per gallon when they don't even honor their own posted prices inside the store? Nickle and dime you every time you shop there and anything you say is brushed off as a mythical tax that you've strangely never encountered before. And if you get a receipt, don't bother asking for your $.42 back, because well they had no intention on listening to what you said before they overcharged you and they have no intention on listening to you complain that they certainly didn't listen or even attempt to correct the mistake afterwards. They are however, very focused on who walks in the door next to see if they are wearing their face mask and I thank them for that, which is why I decided to give the local Shell Station here in Decatur two full stars.
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January 2022 by Joseph B.
Denied me service based on me not being able to wear a mask due to both medical and religious reasons and argued with me when I explained to them that I can't. They Were incredibly rude none the less. Can support a buisness that reacts in such a manner.
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October 2021 by Brian Robbins
The store is always clean and the clerks are always friendly. I would recommend this store to other people and I will definitely return to the store.
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October 2021 by Black Love
I love shell end of story.
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September 2021 by Deepthinker
Great reasonable prices...nice Attendant
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August 2021 by Kathryn G.
Ordered KFC with DoorDash tonight. I ordered the spicy bowl combo and a large side of cole slaw. The order took forever and I didn't get my coleslaw. I don't fault DoorDash I fault KFC. Will never order again
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August 2021 by Xavier w
Good gas