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February 2024 by Laura
Leo at the Decatur Il family store was the best part about the visit. He totally loaded my purchases into my car! He did this with a smile and no help from me!! Leo is a wonderful human and a great asset to your store! Thanks Leo!!!!
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January 2024 by Larry Griswold
This place really went downhill in the last year..
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December 2023 by Manroop Kaur
LEO THE BEST
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December 2023 by Bri Boyer
Went today to drop off ANOTHER big load… Leo was there and helped tremendously! Friendly, quick to help, and actually corrected us in a friendly manner as to what went where… the first time my family had dropped off a donation, it was kind of crazy… so were hesitant if we wanted to continue to donate there… but Leo def changed that opinion as of giving it another try today!!
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December 2023 by Marva Wright
I stopped by The Salvation Army Family Store & Donation Center to drop off a few items. The boxes were large, and a little heavy for me, but I was gonna tug them to the drop off spot anyway. Leo happened to see me from the window and came out immediately to assist! He told me that I could get back in the car. He also gave me advice about where I could donate electical items that they do not accept at the center, which was very helpful to me.Thank you Salvation Army for hiring kind and helpful employees like Leo, and thank you Leo for for your warm spirit.! I hope you have a wonderful Christmas ?!!
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December 2023 by Victoria Sangster
Leo was very professional and friendly with helping my family with donations!!
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November 2023 by Richard Thornton
Lots of nice merchandise at fair prices and when dropping things off at donation area, a nice young man named Leo was very nice and helpful. One thing that might help with donations being rejected would be for the store to have flyers printed with the rules on the donations that are acceptable and those that are not taken at the store could save some confusion.
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November 2023 by Catarina Hernandez
I came in today to drop off a donation and Leo met me right outside and took care of everything I needed in a respectable and timely matter ?
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October 2023 by Mark Roberts
Our donation was a great experience thanks to Leo. With muscles and a smile he took care of everything for us.
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October 2023 by Cassidy “Cas” Huebner
Employees are wonderful and helped me package up a lot of dishware to transport home! Would come again!
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August 2023 by Matt Selvy
Never again will I donate to this thrift store. From now on, I am throwing all my stuff in the dumpster. The clown that takes in the donations nit picks at everything. If you wonder why they have a lousy selection of electronics, that is because they don''t accept any decent electronic items. This thrift store is a joke! Plus, it's a dump. Go to Springfield and head to the Goodwills there. Hopefully this place ends up like 80% of the other businesses in Decatur....Shuttered and gone for good.
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July 2023 by Bobby Anzalone
I went to drop off donations and there was no one available at the door. I grabbed a cart and started to unload of my items. A man came out and asked what I had. When I tried to explain what was in the boxes he said "I ain't taking none of that. This is why you have to come find me so I can tell you."I cannot believe without looking to see if my items were trash or treasure he was so dismissive of my things. I took them up the road to New Life Thrift Shop and they were quite happy with the items I donated.I would NOT recommend The Salvation Army for anyone donating or purchasing.
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July 2023 by Renita Sprinkle
Would give a zero stars if I could. Had an extremely negative experience donating brand bew shoes, brand new jeans, brand new sheets this morning...The man at the donation box was rude & he would not help me unload items. I understand the need to examine donated items, but, he was very rude. I will drive to Goodwill in Springfield to donate. In fact, I'm taking the remaining items I have to Goodwill. They are always polite & grateful. I will also stop donating cash to the Salvation Army.
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June 2023 by Kat Becker
Trying to give away items at their donation center has been really frustrating. They appear to never be accepting donations. I would not recommend.
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June 2023 by Marcie Dunn
Poor poor management!! They need all new management here! Ridiculous high priced on donated items.
