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February 2024 by Cheryl Leary
Bought new phone. Did not want info transferred from old phone to new phone because of viruses. Rep did it anyway and now I have viruses on new phone.
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January 2024 by Mfon Stirratt
The man there is very professional and helpful. Great customer service.
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November 2023 by Rusty Clevenger
Greeted with a smile and hello! Little cute store. Well organized and informed staff. Felt like the Hilton of At&t stores. Five stars. Round of applause.
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November 2023 by Cheryl Williams
The store rep. took care of us right when we came through the door. She answered all our questions. We were out the door in 5 to 10 minutes. Thank you for her service.
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November 2023 by Hope Clevenger
Great store. Danyle was very knowledgeable and helpful. Much appreciated
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November 2023 by cindy starkey
The employees were super helpful!
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November 2023 by richard stivers
Top notch help on any problem!!
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July 2023 by Kyle Aubert
Paid an installment off for my watch cash in the store and am still being billed for it. There is nothing on file i made this payment either. I was either lied to about what I was paying for or the money was stolen. The staff here is very unorganized, unprofessional, and could care less about their customers. Even the reps talk down on their own workplace. There was a LINE TO THE DOOR and ONLY 1 REP ON THE CLOCK. Another rep comes in in shorts and a tee shirt, skips the line, goes straight to the safe and gives whoever he was with him the last Iphone even though other people were waiting patiently. Im sure for a discount too. If anybody has any issues through this place contact Prime Communications. They are the owners of this location.
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July 2023 by Makayla Frye
Went to the store today, and the manager Seth was absolutely amazing and helpful. He was easy to talk to. The store overall was great. Keep up the good work.
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June 2023 by B Metzger
Went here to see why I have no service in much of Decatur. They actually said please sign this list so we can tell our bosses this is why we can sell any phones. Service in decatur is terrible ?. Has been for years.
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May 2023 by Pope Sweet Jesus
Alina deserves a raise for sure. She’s funny and actually sits and engages to interact with her customers. Her conversations while doing her work kept me intrigued. She did her best to give me the best deals possible.
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January 2023 by Cora Hyde
Donna is such an amazing associate! She got us in and out in a timely manner, was very professional (yet personable), and is so knowledgeable! The whole staff was great, but Donna is a stand out employee!!
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January 2023 by Marilyn C
Garin got my replacement phone running where CSR's over the phone couldn't, even after escalating my ticket!
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December 2022 by Marquetha Bobbitt
My experience with this store was not good. I was instructed to go into the store and speak with an associate. Upon my arrival, the store was closed. There was no note on the door stating a reason of not open. I called the store number, was routed to customer service and stated that they showed the store should be open. There were people outside waiting and stated they called and they are out for lunch and should be back within the hour. Whom did she speak to? I did not receive that reason when I called. I must say that I am very dissatisfied with this whole experience from the store and AT&T. I would like for my service to work and work properly. Thank you.
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November 2022 by rosa wampler
Absolutely wonderful shopping experience! Donna is very knowledgeable and will gladly help you with data transfers. She is great!
